Battery electric vehicles, more commonly known as all-electric vehicles, are powered by a rechargeable battery that stores electricity. Their electric motors convert this electricity into mechanical energy that drives the vehicle. All-electric vehicles capture and store electricity through recharging and regenerative braking, instead of burning fuel to generate power. 

The electric era is here, and our vehicles can help you seamlessly make the switch. They feature: 

- Powerful and very efficient drivetrain that delivers an enhanced driving experience (e.g. maximum torque from a standstill).                      

- Reduced noise, vibration and harshness compared to internal combustion vehicles, and pre conditioning (heating and cooling) as a standard feature. 

- Battery certificate* that guarantees the battery’s maximum capacity as a standard service. 

A range of Digital Extras specifically created for our all-electric models can be found on the Mercedes-Benz app, such as the Individualisation Package, which creates immersive sound experiences to suit your vehicle.

To begin, simply create a Mercedes-Benz account, pair your vehicle to it and activate your complimentary Digital Extras in the Mercedes-Benz app. You can conveniently access these complimentary Digital Extras and add additional ones through your Mercedes-Benz account.

Subject to mileage limits for vehicles used in commercial applications**, the Owner Protection Plan for EQ provides 5 years unlimited kilometre coverage, including coverage for the 12-volt battery for 3 years unlimited kilometre coverage. The EQ Owner Protection Plan also covers the High Voltage (HV) Battery for 8 years or 160,000km, whichever occurs first, with some models covered longer*. All precautions, which are usual and reasonable, have been taken to ensure the quality of the materials and workmanship in Mercedes-Benz vehicles. However, if any manufacturing defect arises and is presented to one of the Company’s Authorised Mercedes-Benz EQ Retailers or Authorised Mercedes-Benz EQ Service and Parts Centres within the protection period outlined in the terms and conditions, and upon examination of the vehicle, if the defect is confirmed and caused by defective material or workmanship, Mercedes-Benz Australia will repair the vehicle and/or replace (at its election) the defective part at no cost to you**.​​
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*The High Voltage (HV) battery for the EQE and EQS is covered for 10 years or 250,000km, whichever occurs first.
**Refer to the Mercedes-Benz 5 year warranty statement for more information. This document is available for download here.

The charging time varies depending on factors such as the model’s battery capacity, the charging
method and the capability and capacity of the charging station. For example, the EQC takes around 40 minutes to go from 10% to 80% at a fast-charging station with direct current.

You can reduce your overall charging time by keeping your battery level between 20-80% of its capacity. To estimate charging times for each of our all-electric models, use our Charge Calculator.

Whether you’re at home or on the go, you’ll have plenty of ways to recharge your all-electric Mercedes-Benz.

For home charging, you can use a standard household socket, but this is a slower method. You may prefer to install a Mercedes-Benz Wallbox, which is significantly faster. Depending on your model and your household’s capabilities, it can provide of up to 22 kW of charging power, and you can control it easily in the Mercedes-Benz app.

When you're out and about, you can recharge at an ever-increasing amount of public charging stations, with MB.CHARGE Public.