How to charge at home
Step 1 - Product selection
For home charging, we recommend a Mercedes-Benz Wallbox. Installation must be carried out by a specialist electrician; please contact our installation partner in the following steps.
Step 2 - Installation consultation
The installation of the Mercedes-Benz Wallbox must be carried out by a specialist electrician. For further advice or to arrange an on-site consultation appointment, please contact our installation partner. They will be happy to check for you on-site whether a Wallbox can be installed and prepare an individual quote for you.
Please contact our installation partner for further information.
Step 3 - purchase a Wallbox
After you have all the information about installing the Wallbox from our installation partners and have checked the conditions for using a Wallbox at your home, you can now order your Mercedes-Benz Wallbox from your Mercedes-Benz Retailer, or in our online store.
Buy your Mercedes-Benz Wallbox from our online store now.
Step 4 - Installation
The installation of the Mercedes-Benz Wallbox must be carried out by a specialist electrician. Please contact our installation partner.
Contact our installation partner.
Step 5 - Use
With the Mercedes-Benz Wallbox, you can easily charge your electric Mercedes-Benz at home. The Mercedes-Benz Wallbox has a maximum charging power of 22 kW, 6 metres of cable and the universal Type-2 plug, you can charge your vehicle more safely and significantly faster than at a household socket.
Mercedes-Benz App makes it easy to start and stop the charging process with your smartphone. You receive information on the charging status as well as a transparent overview of your charging history. The Wallbox easily connects to the customer's own internet.
Start now by linking your Wallbox to your Mercedes-Benz account and enjoy the new integrated features of the Mercedes-Benz Wallbox.
Simulate range & charging times
Easy and flexible charging: at home or on the road.
Learn more about the comprehensive charging options with intelligent solutions for at home and on the road. With the constantly growing charging infrastructure, intelligent energy management and remote & navigation services, you can drive electrically with an easy mind, without making any compromises.
FAQs
Frequently asked questions
Any questions? We have the answers!
Whilst you can charge your electric Mercedes-Benz from a household socket, for faster, more convenient and safer charging, we recommend the Mercedes-Benz Wallbox.
The Mercedes-Benz Wallbox has the technical requirements to receive software updates "Over-the-Air". This way, practical functions can also be added, such as intelligent integration into the customer's own energy supply and energy management system. In order to use the remote functions and to receive "over-the-air" updates for the Mercedes-Benz Wallbox, the Mercedes-Benz App, a personal Mercedes me ID and agreement to the terms of use for the Mercedes me Connect services are required. To receive the "over-the-air" updates, you must agree to the respective update in the Mercedes-Benz App or give general consent in the Mercedes-Benz App to automatically receive all future updates. Automatic wallbox updates can also be switched on within the Mercedes-Benz Wallbox app within Mercedes-Benz App. To perform open the Mercedes-Benz App, go to main menu and click Mercedes-Benz Wallbox, under settings section click over-the-air updates.
It is not possible to charge several vehicles at the same time. Only one vehicle can be charged at one time with the Mercedes-Benz Wallbox.
The Mercedes-Benz Wallbox has been tested for compatibility and function with all current Mercedes-Benz models. The Wallbox has been developed according to the official IC 61851-1 standard and can therefore also be used with other vehicles that comply with this standard.