Packages (including model lines), specifications, features, extras, options and equipment levels are subject to change and subject to availability. Some vehicles or equipment pictured and/or featured may not be available locally. Product changes may have been made since production of this content. Please confirm final details of features prior to purchase.
Mercedes-Benz Insurance is a registered business name of Mercedes-Benz Financial Services Australia Pty Ltd ABN 73 074 134 517 AFSL 247271 (MBFS). Please see below for details of issuer of each insurance product. This page contains general information only to help you decide about our policies. Any advice here does not take into account your objectives, financial situation or needs. If you purchase one of our insurance products, we will receive a commission that is a percentage of the premium. Ask us for more details before we provide you with any services.
Allianz
*The insurer of Mercedes-Benz Premier Motor Insurance is Allianz Australia Insurance Limited ABN 15 000 122 850, AFS Licence Number 234708 of 10 Carrington Sydney NSW 2000. In arranging this insurance Mercedes-Benz Financial Services Australia Pty Ltd ABN 73 074 134 517 (MBFS) and the authorised dealers act on behalf of Allianz and not as your agent. Neither MBFS nor any of its related companies have any liability in respect of this policy. All claims are made to and handled by Allianz and not MBFS.
[1] If Allianz accept a claim but are unable to fix a damaged part, where available in Australia at time of repair, Allianz will use a new genuine manufacturer part. If new, genuine is not available, Allianz will use genuine reconditioned or recycled manufacturer parts or Australian Design Rules certified new, recycled or reconditioned parts.
[2] Allianz may authorise repairs at your repairer of choice; pay you the reasonable costs of repairing your vehicle; or move your vehicle to another repairer we both agree upon. Allianz will act reasonable in doing so. In the latter instance, you will be provided with a rental car for up to 3 days up to a maximum of $100 per day.
[3] If your vehicle is a total loss, you purchased it new or as a demo and it’s less than 3 years old from its first registration and subject to financier approval (if applicable), Allianz will replace it with a new vehicle of the same make, model, engine size, features and paint type including any modifications, options and accessories, so long as it is available in Australia.
[4] Rental or loan car up to $100 per day or daily travel allowance of up to $50 per day for a maximum of 30 days.
Allianz, MBFS and the authorised dealers do not provide advice on this insurance based on any consideration of your objectives, financial situation or needs. Cover subject to policy terms, conditions, limits and exclusions. Please consider the Product Disclosure Statement (PDS) below. The Target Market Determination is available by calling us. If you purchase this insurance MBFS and the authorised dealers receive a commission from Allianz. For further information or assistance please contact MBFS on 1300 730 200.
QBE
^The Mercedes-Benz Comprehensive Car Insurance product is distributed by Mercedes-Benz Financial Services Australia Pty Ltd ABN 73 074 134 517 (MBFS) on behalf of QBE Insurance (Australia) Limited ABN 78 003 191 035 AFSL 239545 (QBE), acting under its own AFSL. QBE is the issuer and underwriter of the product. To decide if this product is right for you, please read the Mercedes-Benz Comprehensive Car Insurance Product Disclosure Statement (PDS), Target Market Determination (TMD) and Financial Services Guide (FSG). The Target Market Determination and Financial Services Guide is available by calling us. Any advice provided is general only and has been prepared without taking into account your objectives, financial situation or needs and may not be right for you. Terms, limits, conditions and exclusions apply. All claims are made to and handled by QBE and not MBFS.
[5] We will replace any damaged parts where required with a genuine new part for your make and model. We will only do this if the part is readily available at the time of repair. If a new part isn’t readily available, we will use a genuine reconditioned or genuine used part.
[6] We’ll arrange for your car to be repaired by a specialist repairer that has approval from your car’s manufacturer. If your car is safe to drive, you’ll need to take it to the specialist repairer. If it’s not safe to drive, we’ll arrange for it to be taken there. You may also choose any licensed repairer to repair your car. However we may invite, accept, adjust or negotiate estimates or arrange to move your car to another repairer acceptable to both of us.
[7] If your car has been assessed as a total loss, we’ll replace it with a new car of the same make, model or series, when readily and locally available if your car meets these conditions: it was first registered less than three years before the incident; its owner acquired it new or as a demonstrator model; it has been driven less than 60,000km; and if it is financed, the financier agrees with your car being replaced. If a new replacement car is not available, we’ll replace your car with a new car that is of a similar make, model and value. The new car will have the same or equivalent factory-fitted and legal aftermarket modifications and accessories that your car had. If we cannot agree on a replacement car or you choose not to accept it, we’ll pay the agreed value or market value, as shown on your Certificate of Insurance (COI).
[8] We may choose to exclude cover for some drivers based on their driving experience and claims history. Higher excesses are also applicable to all drivers under 25. Drivers under the age of 25 years and not listed on the COI will be required to pay a higher excess than drivers under 25 years of age who are listed on the COI. (For more information about excesses and drivers under 25 years of age, see the Additional Information Guide). All drivers must comply with the terms and conditions of the policy.
# This is subject to underwritting criteria, terms and conditions for insurance policies issued by QBE.