Maintenance Services
A regular check-up.
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Regular maintenance will keep you moving. Service appointments at Mercedes-Benz will keep you moving even better. Discover your benefits now and secure your service appointment.
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Regular maintenance by our specialists for retaining the safety, reliability and value of your Mercedes-Benz.
Maintenance Services
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Maintenance Services
For precision and durability. When carrying out maintenance or repairs, we always recommend replacement with Mercedes-Benz Genuine Parts - and the use of Mercedes-Benz StarParts for older model series. In both cases, your vehicle benefits from technical excellence that incorporates the entire expertise of Mercedes-Benz.
Your benefits at a glance:
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Our service packages
At Mercedes-Benz, maintenance is divided into Service A and Service B. Depending on the service interval, vehicle type and equipment, different work is sometimes required. The goal is always the same: Our Service Partners ensure the performance and reliability of your Mercedes-Benz.
Information and maintenance work
Information and maintenance work
Having your vehicle serviced by a Mercedes-Benz Service Partner lets you benefit from the Digital Service Report.
Service Select
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A BestBasic Plan can help you control vehicle or fleet operating costs by offering a range of maintenance and repair options with preset, transparent and competitive pricing.
Your plan can be purchased at the same time you purchase your vehicle, or at any time before the first service - and covers the first 3 or 5 (depending on which plan you choose) scheduled services in accordance with the relevant maintenance booklet regardless of your vehicle’s warranty period. Any unused service can be transferred with the vehicle when ownership changes.
‘BestBasic Plus’ will give you the ability to extend your battery warranty as part of an eligible Service Plan, extending the battery warranty to 8 years/300,000km from the standard 8 years/160,000km.
Benefits:
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Please refer to the terms and conditions for full details including inclusions, exclusions and duration of coverage. Package includes parts and associated fitment costs for items listed above and can be redeemed at participating Authorised Mercedes-Benz Vans EQV Service and Parts Centres at a date/dates to be arranged by the Customer. MBAuP will pay the Authorised Mercedes-Benz Vans EQV Service and Parts Centre for redemption of Package Inclusions on behalf of the Customer. Should any additional work be required above and beyond the Package Inclusions, the Authorised Mercedes-Benz Vans EQV Service and Parts Centre shall request the Customer’s authorisation before any additional work is carried out.
Please refer to general Service Plan terms and conditions and/or eMaintenance+ terms and conditions for further details.
Mercedes-Benz Premium Express Service
While you relax with a coffee in the customer lounge, dedicated Premium Express Service technicians can process a complete service for your Mercedes-Benz vehicle in as little as 60 minutes for an A service, and in as little as 90 minutes for a B service (including wash). This is made possible by dedicated service bays, process efficiencies and attention to detail that is exercised with each vehicle that comes in for a Premium Express Service.
Benefits of Premium Express Service:
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| Participating retailers | Retailer details |
|---|---|
194 Breakfast Creek Road, Brisbane |
|
65-73 Maroochy Boulevard, Maroochydore |
|
601 Mains Road, Brisbane |
|
135 Moggill Road, Taringa |
| Participating retailers | Retailer details |
|---|---|
| 1093-1101 Albany Hwy, Bentley | |
| Westpoint Star | 472 Scarborough Beach Rd, Osborne Park |
| Participating retailers | Retailer details |
|---|---|
| 20 Sir Donald Bradman Drive, Mile End |
| Participating retailers | Retailer details |
|---|---|
| Cnr. Canberra Avenue and Tom Price Street, Fyshwick |
| Participating retailers | Retailer details |
|---|---|
| 3 Point Motors | 484 Heidelberg Road, Fairfield |
| Mercedes-Benz Toorak | 11 Carters Avenue, Toorak |
| Mercedes-Benz Brighton | 988 Nepean Highway, Moorabbin |
| Mercedes-Benz Berwick | 518 Princes Highway, Berwick |
| Mercedes-Benz Melbourne | 135 Kings Way, South Melbourne |
| Silver Star Motors (Doncaster) | 835 Doncaster Road, Doncaster |
| Mercedes-Benz Melbourne Airport | 1-23 Gowrie Park Drive, Melbourne Airport |
| Mercedes-Benz Waverley | 769 Springvale Road, Mulgrave |
| Mercedes-Benz Geelong | 1 Settlement Road, Belmont |
| Mercedes-Benz Mornington | 29 Mornington-Tyabb Road, Mornington |
Owner's Manual
All of our current model owner's manuals are available online.
Workshop services
Mercedes-Benz Service Partners naturally offer you further workshop services - in addition to maintenance. Get an overview of our services now.