Choosing your new Mercedes-Benz has never been easier. With access to all available vehicles nationwide, whether you visit a retailer or our online store, Mercedes-Benz provides you with the same list price. With the assurance of price certainty available at all retail locations, you can take advantage of our streamlined process and make a confident decision no matter where you decide to purchase.
We have standardised pricing nationwide to give you the assurance that no matter where or how you buy your Mercedes-Benz from us, we will not have a better offer in the country for that vehicle at that moment in time. We've already done the negotiating for you, so you know exactly how much you’ll pay for your passenger car or commercial van, regardless of where you choose to buy.
With the assurance of price certainty available at all retail locations, you can take advantage of our streamlined process and make a confident decision no matter where you decide to purchase.
Yes, you receive the same offer prices everywhere for each specific vehicle, whether in the Mercedes-Benz Store or on site at a Mercedes-Benz retailer. Drive away prices vary based on the relevant state and territory on-road costs.
Discover your new or demonstrator Mercedes-Benz with ease. Whether online or at a Mercedes-Benz retailer, explore a wide selection of new vehicles available nationwide. From passenger cars to commercial vans, you can conveniently find and choose your ideal model, no matter where it’s located in the country.
Your local Mercedes-Benz retailer and the online Mercedes-Benz Store both offer access to a wide selection of our new and demonstrator vehicles available across Australia. This ensures that you can easily find your ideal vehicle, regardless of where you'd like to place your order.
You can choose from the entire range of vehicles available across Australia, at any time or place you prefer to purchase your Mercedes-Benz. Local availability is no longer a limitation.
Whether you’re at home or on the go, you can now purchase your new or demonstrator Mercedes-Benz whenever and wherever it suits you best. Explore our range of passenger cars and commercial vans online, reserve your vehicle and choose a Mercedes-Benz Retailer to take delivery. Rest assured you’ll enjoy the same great personalised service and support from our team at every step of the process.
Whether you shop online on the Mercedes-Benz Store or in person at your local Mercedes-Benz Retailer, you can take advantage of standardised pricing and nationwide stock availability on all new and demonstrator Mercedes-Benz vehicles across Australia. This saves you time by eliminating the need for lengthy searches and price comparisons.
If you wish to know more about purchasing a vehicle online, you can speak to our team by calling 1300 762 718, Monday to Friday from 8.30am to 5.30pm or Saturday from 9.00am to 5.00pm (Melbourne time); or request a call back by completing this form.
You can also request a call back from your preferred Mercedes-Benz Retailer by completing this form.
Vehicles are available through your preferred Mercedes-Benz retailer. Schedule a test drive online via the link below.
Experiencing a Mercedes-Benz is just a few clicks away. Book a test drive online at your preferred Mercedes-Benz retailer.
Explore our offers in the Mercedes-Benz Store, calculate finance repayments and reserve your Mercedes-Benz passenger car or commercial van.
FAQs
The price for each car is based on factors such as supply, demand and market activity.
We provide a transparent price for all new cars Australia-wide to give you certainty and peace of mind, so you will no longer need to negotiate to purchase a Mercedes-Benz car. Now there is just one car price (subject to relevant state or territory-based fees and charges), regardless of whether you purchase online or through an Agent. However, different vehicles can have different pricing, depending on factors such as age, colour, and options.
As with new cars, we provide a transparent price for the price of demonstrator cars nationwide (based on a range of factors), so you will no longer need to negotiate the best price for a Mercedes-Benz demonstrator car.
All of our Agents now have access to the same stock, so you will now be able to conveniently choose and configure the Mercedes-Benz car that’s right for you from our entire stock pool nationwide, regardless of where you choose to purchase the car.
You can visit an Agent or purchase online by visiting www.mercedes-benz.com.au. If you would like further assistance, please contact our Business Development Centre on 1300 762 718.
No, you can select any Agent to deliver your car.
You can pay the deposit with Visa or Mastercard, and you can make the final payment by electronic funds transfer, bank deposit or car financing.
Yes, you can ‘build-to-order’ a specific car with a Sales Consultant at one of our Agents, or configure a car yourself at www.mercedes-benz.com.au. Once you have an online configuration code, please visit an Agent to arrange your purchase.
When you purchase your new Mercedes-Benz car you will be able to make enhancements to your purchase by adding upgrades and optional extras that are available at a transparent and consistent price Australia-wide, so you will no longer need to negotiate.
You can order a car in the way that suits you: via our online store, or at an authorised Agent.
Yes, you can test drive a car by visiting one of our authorised Agents. We recommend booking your test drive in advance, either online or by contacting your preferred Agent.
Once your order is placed and a holding deposit paid, we will send you an automated email confirmation with a reference number. The Mercedes-Benz Business Development Centre will then call you within 3 days to discuss the car displayed in the online order form and any variations to the options, accessories and specifications available for that car. The Business Development Centre will arrange for a contract of sale to be sent to you for digital or paper signing.
We will endeavour to process your order within 3 working days.
Changes to your order after it is lodged online may be possible, depending on the timing of your request. Please contact the Mercedes-Benz Business Development Centre on 1300 762 718 and selection Option 2, or speak to an authorised Agent as soon as possible to discuss the possibility of changing your order.
Once we receive your holding fee deposit, the Mercedes-Benz Business Development Centre will contact you to discuss the details of your order and any relevant variations to the options, accessories of specifications of the car displayed in your order. After this time, your order will be finalised and a Contract of Sale will be generated for you. After you sign and return the contract of sale, your selected delivering Agent will make contact once the vehicle is ready for invoicing. Once you pay in full for your vehicle (or settle the finance contract) your delivering Agent will arrange a convenient time to deliver the vehicle to you.
Your holding fee deposit can either be applied toward the total ‘drive away price’ indicated in your Contract of Sale, or we can refund it if you choose to finance the full purchase price.
If you have paid a deposit but do not sign and return the Contract of Sale within 14 days of receiving this document, we will refund the holding fee deposit and any car listed on your Contract of Sale will no longer be reserved for you. For more information, please refer to the Deposit Terms and Conditions, your Contract of Sale or contact the Mercedes-Benz Business Development Centre.
State and/or Territory statutory cooling off periods may also apply to the transaction.
You can view the terms and conditions on the checkout summary page, before proceeding with the order. Terms and conditions are available as part of the contract of sale, and will also be shared via email upon confirmation. Once you pay your deposit, our Business Development Centre will send you the contract of sale. If you choose not to proceed with the sale, your deposit will be refunded.
Yes, Mercedes-Benz Financial Services offers a range of finance options, or you can finance your car with the financier of your choice.
Once order has been processed, the Mercedes-Benz Business Development Centre or your preferred Agent will provide you with an estimated delivery date. This date is indicative only and subject to change for various reasons. Your selected delivery Agent can provide further updates regarding your vehicle delivery date.
Yes, you can purchase a Service Plan as part of the online purchase process, or after your car is delivered but before its first service, via an Agent.
Should you require servicing or repairs, you can contact your closest or preferred authorised service and parts retailer to make a booking. If you are a member of our road care program and require roadside assistance, please call 1300 762 718.
Once your online car order is confirmed, a representative from the Mercedes-Benz Business Development Centre will contact you to go through the contract of sale and discuss whether you would like to add accessories, which will be fit (if required) prior to delivery.
If you have already taken delivery of a new car, you can buy accessories via our online store and either fit them yourself or have your preferred Agent install them. Accessory pricing and fitting costs are standardised across all agents.
• Mercedes-Benz Genuine Accessories
• Window tint
• Paint protection
• Interior protection
• Service Plans
Yes, your agent can supply and fit products and add services to your purchase.
Yes, you can select Mercedes-Benz Financial as your preferred financier when choosing a car to purchase online. Whilst exploring available vehicles you can select Simplicity Lease or Agility Consumer Loan to explore different repayment options, and choose the finance package for you.
You can then begin the finance and credit approval process online. Choose either a Consumer or Asset Loan, or select one of our flexible Agility or Simplicity lease packages, and once your credit application is approved we will contact you to finalise the process.
Yes, you can choose to finance your purchase through an Agent.
An application ordinarily takes 10 to 30 minutes, depending on the detail of the application.
We endeavour to reply within 2 hours for business loans, and within 24 hours for consumer loans. Timelines are dependent on the information you provide in your initial application.
Currently, we cannot facilitate online insurance purchases. Please contact our Customer Service Team on 1300 730 200 or your preferred Agent to discuss purchasing insurance.
Yes, both private and commercial Mercedes-Benz Vans are available to purchase through the online store.
No, you’ll be able to continue servicing your Mercedes-Benz Van as do now.
Yes, you can still purchase through your preferred Retailer.
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