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MB.CHARGE Public

Make things easy for yourself and charge your Mercedes-Benz at selected fast charging stations

Get access to thousands of selected public charging stations in Australia. Whether you are driving in the city or on the motorway – simply find the nearest suitable charging point and have the location conveniently displayed in your vehicle via MBUX or the Mercedes-Benz App on your smartphone. Once activated, you need to do nothing more than start the charging process via MBUX, the Mercedes-Benz App or your personal MB.CHARGE Public RFID card[b].

The MBUX multimedia system displays the charging stations in the vicinity via Mercedes me Charge.

Activating MB.CHARGE Public

How to activate MB.CHARGE Public.

Follow the steps below to activate MB.CHARGE Public through your Mercedes-Benz App. Please note you will need to already have a Mercedes me account and have connected your electric vehicle to follow these steps. If not, you can download the Mercedes-Benz App to do this.

 

Download iOS App     Download Android App

Mercedes me Charge

Now it's even easier to charge your Mercedes-Benz.

With Mercedes me Charge, you will have access to hundreds of charging points with ease of use within the Mercedes me App.

  • Get access to selected fast charging stations
  • Free charging up to 5 years[c]
A man and a woman conveniently charge their Mercedes-Benz at a charging station using Charging Digital Extras .

Simulate range & charging times​

Easy and flexible charging: at home or on the road.

Learn more about the comprehensive charging options with intelligent solutions for at home and on the road. With the constantly growing charging infrastructure, intelligent energy management and remote & navigation services, you can drive electrically with an easy mind, without making any compromises.

FAQs

Frequently asked questions

No. When you are activating MB.CHARGE Public it will ask whether you would like to pair an existing card, be sent a new card, or if you would like to skip this step entirely. You should have received a card at vehicle handover, however if not you can check your glovebox or opt to be sent a new card at this step.

MB.CHARGE Public requires your email address to be available in your Mercedes me account so please firstly check that all your contact details are filled in and correct. If there are no issues and you are still having trouble, please contact our customer hotline via 1300 762 718.

You can see this by clicking on a charging location, then clicking on a particular charging point. You should then see ‘Charging cost details’ which you can click to view the cost, or it may say ‘Free Of Charge’ where there is no cost to charge at that station.

The ‘Charge’ button will be greyed out when you are far away from the charging station or if you are already currently charging. When you get close to, or arrive at the charging station, the button will be clickable and will show as blue.

This means that particular charging station is not compatible with MB.CHARGE Public ie. you cannot use MB.CHARGE Public or the Mercedes-Benz App to activate or pay for charging at that station.

You can do this by filtering for MB.CHARGE Public card within the Mercedes-Benz App and/or MBUX and this should then only show eligible charging stations on the map.

Most charging stations can be activated via either your vehicle or the Mercedes-Benz App

(download for iOS / Android). We do however encourage you to obtain a MB.CHARGE Public physical RFID card for charging stations where there may be no mobile reception, such as in underground shopping centre carparks. Where there is no mobile reception, you will only be able to charge with the RFID card.

You should have received a card at handover however if not, you can check your glovebox or opt to be sent a new card whilst which is an option that will appear whilst you are activating MB.CHARGE Public for the first time. Alternatively, you can request a new card in the Mercedes-Benz App via the steps below:

 

1. Click the 3 bar menu icon in the top left

2. Click on your electric vehicle

3. Click ‘Manage digital extras’

4. Click ‘Charging’

5. Click ‘MB.CHARGE Public’ (not the toggle)

6. Click ‘MB.CHARGE Public charging contract’

7. Click the 3 lines in the top left

8. Click ‘MB.CHARGE Public Cards’

9. Click ‘Order me Charge Card’ 

Your MB.CHARGE Public card should arrive within 2-3 weeks of your request. If not, please check that your address is correct; you can do this either in the Mercedes-Benz Account (accessible via the person icon in the top right of our website) or via the Mercedes-Benz App (download for iOS / Android). If your address is correct, please contact our customer hotline via 1300 762 718.

Mercedes-Benz Wallbox

The charging station for your home.

With the Mercedes-Benz Wallbox, you can easily charge your electrified Mercedes-Benz at home. You can charge your electric vehicle with a maximum charging capacity of 7.2kW on single phase, delivering speeds up to three times quicker than at a conventional household power outlet[d].

The Mercedes-Benz Wallbox is installed on a wall.
Learn more

Digital Extras Topics

Our Digital Extras. How you benefit.

Get the upgrade for your Mercedes-Benz with our Digital Extras on a wide range of topics and use your smartphone to remotely operate, customise and digitally add to your vehicle.

Go to the Mercedes me Store

Additional Digital Extras

Pioneering innovations. Simply buy them.

With our additional Digital Extras, you have the option of adapting your Mercedes-Benz to your wishes and needs at a later point in time[e]. Simply choose the Digital Extra that suits you and your life, and experience your vehicle in a whole new way. Every time.

Go to the Mercedes me Store

Overseas model
MB.CHARGE Public
Free charging
Mercedes-Benz Wallbox
Digital extras

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