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Our tailored finance solutions.
Get behind the wheel of your dream Mercedes-Benz with our convenient lease and finance options.
Finance Calculator.
Calculate your expected weekly instalments for your Mercedes-Benz yourself. Simply select your preferred model, choose your contract term and desired mileage and find the best financial solution that best suits you.
Compare finance options.
Take advantage of Novated Leasing.
We’ve teamed up with FleetPartners to offer cost-effective Novated Leasing* on new and used vehicles. A Novated Lease is a three-way agreement between you, your employer, and the leasing provider. It lets you bundle finance and running costs into one easy regular payment while reducing the income tax on your salary.
*Finance provided by FleetPartners. Fees, charges, conditions and eligibility criteria apply.
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Need help managing your finance?
Access everything you need to stay on top of your contract. Log in to the Customer Portal, use the Mercedes-Benz Finance App to update your details or find the right support team, all in one place.
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Useful financial resources.
FAQs – Financing & Leasing.
For Personal, Business, or Agility Loans, a deposit is optional. No deposit is needed for a Simplicity Lease. However, if you decide to finance your vehicle online, a small, refundable deposit is required as a holding fee to secure your vehicle.
With a standard Personal or Business loan, you pay off the vehicle, pay out or refinance the final payment (balloon) amount, and you have ownership of the car. With a Simplicity lease, you simply return the car when your lease has ended, subject to meeting Fair Wear & Tear Conditions. With an Agility Loan, you remain flexible and can decide if you want to trade, retain or return the vehicle at the end of your contract.
For a consumer or business loan, you can finance for up to 7 years. For the Agility Finance Program, you can finance from 1-5 years, and for the Simplicity Lease Program you can finance for 3-5 years.
Your monthly repayment is calculated based on factors including, but not limited to, total value of the vehicle and accessories, your interest rate, a deposit, KM allowance, and residual value. With the Finance Calculator on the Mercedes-Benz Store, you can calculate your finance and leasing repayments without obligation, to find the perfect finance structure for you.
The AFIA Finance Industry Code of Practice (the Code) is an industry code published by the Australian Finance Industry Association (AFIA). The Code sets out the standards of service and conduct that participating finance providers commit to when dealing with their customers and guarantors.
The Code aims to provide additional safeguards and protections for individual customers, small business customers and their guarantors. It is underpinned by principles of fairness, responsibility, integrity, transparency and accountability, and guides how we provide our products and services.
As an accredited AFIA member, Mercedes-Benz Financial Services Australia is committed to complying with the Code and applying its standards throughout the customer lifecycle.
Learn more: Code of Practice
How do I make a complaint?
You can escalate your complaint to Internal Dispute Resolution (IDR). During our IDR process, we will investigate your complaint and gather further information (if necessary). Once our investigation is complete, we will provide you with a final response. Please be mindful that we investigate complaints relating to Mercedes-Benz Financial Services only.
We aim to provide a final response to all complaints within 21 calendar days of receiving the complaint. If we are unable to respond within that timeframe, we will let you know and provide you with an update.
For finance matters, our Dispute Resolution team can be contacted by:
• Email: complaints@mercedes-benz.com
• Mail: Dispute Resolution Specialist, Mercedes-Benz Financial Services, Private Bag 12, Mount Waverley VIC 3149
For escalations specific to the motor vehicle itself (eg. vehicle defect/damage), as opposed to finance, please contact the appropriate team at cs.aus@cac.mercedes-benz.com