With the Mercedes-Benz Store, you can browse for and purchase your new vehicle online anytime, anywhere, and enjoy: 

• A safe and secure online shopping experience 

• Access to nationwide stock 

• Reserve your vehicle 

• Flexible payment options 

• Support from our consultants throughout the purchase journey 

• Select your preferred Retailer to take delivery of your new vehicle 

• Easily access information on vehicles and test drive. 

The Mercedes-Benz Store offers you access to passenger car and commercial van stock available across Australia. 

You will find specific information about the vehicle in the detailed view of each listing. In addition to highlighted equipment and technical data, all standard and special equipment information is displayed. 

If you cannot find the information you are looking for, please contact our Business Development Centre on 1300 762 718 from 8.30am to 5.30pm Monday to Friday or 9.00am to 5.00pm Saturday (Melbourne time).

Alternatively, get to know our models in an interactive, live viewing experience with the Mercedes-Benz Digital Showroom. Experience a live digital product consultation via a video call on your smartphone or laptop, where you can ask questions, focus on the features you’re most interested in, and get an in-depth overview of your preferred Mercedes-Benz. Make a booking here.

The range of vehicles available on the Mercedes-Benz Store is regularly changing, due to a variety of factors including stock availability. If your desired vehicle is not currently available, you can raise a query with our team using this form, or speak to your Retailer. 

Alternatively, you can contact our team directly on 1300 762 718 from 8.30am to 5.30pm Monday to Friday or 9.00am to 5.00pm Saturday (Melbourne time).

All images shown are for illustrative purposes only and are displayed by way of example. Actual vehicles may differ. Please confirm final specifications and features with the Business Development Centre upon finalising your purchase.

Yes, you can test drive a vehicle by visiting one of our authorised Retailers. We recommend booking your test drive online or by contacting your preferred Retailer.

Book a Passenger Car test drive
Book a Commercial Van test drive

You will need a valid Australian driver's licence. 

For any queries, please contact our Business Development Centre by calling 1300 762 718 or filling out this form. They are available from 8.30am to 5.30pm Monday to Friday or 9.00am to 5.00pm Saturday (Melbourne time).

If you have paid a deposit but do not sign and return the Contract of Sale within 14 days of receiving this document, we will refund the holding fee deposit and any car listed on your Contract of Sale will no longer be reserved for you. For more information, please refer to the Deposit Terms and Conditions, your Contract of Sale or contact the Mercedes-Benz Business Development Centre.

State and/or Territory statutory cooling off periods may also apply to the transaction.

No, you can select any Retailer to deliver your car.

You can order a vehicle in the way that suits you: via our online store, or at an authorised Retailer.

Changes to your order may be possible, depending on the timing of your request. Please contact the Mercedes-Benz Business Development Centre on 1300 762 718 or an authorised Retailer as soon as possible to discuss the possibility of changing your order. 

The deposit is refundable in the event that: 

a) you do not sign and return the Contract of Sale to MBAuP within 14 calendar days of receiving it; 

b) you do not pass MBAuP’s identity verification processes; or 

c) MBAuP is for some reason unable to supply the motor vehicle and any associated products and services to you. 

Yes, you can begin the process online. When selecting the vehicle to purchase via the online Mercedes-Benz Store, simply select Mercedes-Benz Financial as your preferred financier. A finance calculator will be available for you to tailor your finance package and explore repayment options. 

Once you have selected Mercedes-Benz Financial as your preferred payment method, you will be directed to speak to a member of our team, who will begin this process for you. 

Enjoy a hassle-free experience where we take care of you and your finance needs from the beginning of your journey until your finance comes to an end. We offer the convenience and ease of financing your vehicle in the same place you purchase it.  Mercedes-Benz Financial is the only lender which offers our exclusive and flexible finance products: Agility and Simplicity. You can find out more about the benefits of Mercedes-Benz Financial here.

Once your finance contract has settled you will be invited to create your own myMBFS account. myMBFS is your one-stop shop to access all of your contract information, such as tax statements, early payout notice and personal details. Login to myMBFS here. 

Currently, we cannot facilitate online insurance purchases. Please contact our Business Development Centre on 1300 730 200 or your preferred Retailer to discuss purchasing insurance.

Once your order has been processed, the Mercedes-Benz Business Development Centre or your preferred delivering Retailer will provide you with an estimated delivery date. This date is indicative only and is subject to change for various reasons. Your selected delivering Retailer can provide further updates regarding your vehicle delivery date.

After completing the reservation process, your preferred Mercedes-Benz delivering Retailer will clarify the relevant details with you.

Unfortunately, this is not possible.

You will need an identification document (driver’s licence or passport), insurance certificate and power of attorney for registration (if applicable), as well as your order documents to pick up the vehicle. You will receive all the information about which documents you need to show in good time before you pick up the vehicle. The authorised delivering Retailer will handle the registration if you wish and discuss all the details with you.

The Mercedes-Benz new vehicle manufacturer's warranty of 5 years applies to all vehicles purchased via the Mercedes-Benz Store. The warranty begins on the date of the first registration of the vehicle.

Our Business Development Centre will be happy to answer your questions by phone on 1300 762 718 from 8.30am to 5.30pm Monday to Friday or 9.00am to 5.00pm Saturday (Melbourne time).

Unfortunately, you will not be able to place an online order for extra special equipment for your chosen vehicle. If you would like to purchase a vehicle with additional equipment, you can call us on 1300 762 718 and speak to one of our friendly sales consultants, or visit your preferred Retailer. 

Once your online car order is confirmed, a representative from the Mercedes-Benz Business Development Centre will contact you to go through the contract of sale and discuss whether you would like to add accessories, which may be fitted (if required) prior to delivery.

If you have already taken delivery of a new car, you can buy accessories via our Mercedes-Benz Genuine Accessories Store and either fit them yourself or have your preferred Retailer install them (installation cost may apply). Accessory pricing and fitting costs are standardised across all Retailers.

Yes, you can purchase a Service Plan as part of the online purchase process, or after your car is delivered but before its first service via a Retailer.