Finance Solutions
Mercedes-Benz Financial
Financing FAQ
Mercedes-Benz Financial

Don't follow trends, make them.

Name: Mercedes-Benz Finance
Brand: Mercedes-Benz

It's you. Fearless.

Break waves in someone else's town.

It's you. Spirited.

Finance Solutions

Experience the best or nothing with Mercedes-Benz Financial.

Find the most suitable finance solution for you, and learn how your dream can become a reality.

Finance Solutions

Experience the best or nothing with Mercedes-Benz Financial.

Find the most suitable finance solution for you, and learn how your dream can become a reality.

Driver's Choice

A tailored Mercedes-Benz Financial package will help you achieve the dream of driving a Mercedes-Benz. The best or nothing for our private and commercial customers. Explore our flexible and accessible options with Agility and our fresh new way to lease with Simplicity, and find the perfect option to suit your budget and lifestyle.

Consumer Loan

Fixed instalments over the entire term: Consumer Loan.

We understand that every Mercedes-Benz customer is different, so our finance is as flexibile as you need it to be.

With features that allow you to:

Take ownership of the vehicle at the start of the contract term
Build equity in your vehicle over the term of your choice
Structure your deposit, final balloon payment and term
Final balloon payment may be refinanced

Disclaimer

Commercial Loan

Asset- Hire Purchase is designed for business customers who ultimately want to own their vehicle at the conclusion of the contract term.

Benefits:

Ownership of the vehicle at the end of the contract
Little or no deposit required
Optional final balloon payment to reduce monthly instalments
Flexibility to vary the contract term
Available for both new and used vehicles may offer tax benefits

Disclaimer

Insurance

Discover an Insurance policy that matches the build quality, safety and reliability of your vehicle with Mercedes-Benz Insurance.

Learn more

Mercedes-Benz Financial

Three Good Reasons to finance your Mercedes-Benz.

Mercedes-Benz Financial

Three Good Reasons to finance your Mercedes-Benz.

Reason 1

Ease and Convenience

Enjoy a hassle free experience with Mercedes-Benz Financial. We will take care of you and your finance needs from the beginning of your journey, all the way until your finance contract comes to an end

Reason 2

Full control and a high level of flexibility

Pay for your Mercedes-Benz in manageable monthly instalments - until the vehicle belongs to you at the end of the contract period or you select a new car

Reason 3

Confidence

With experienced Business Managers you can be confident that you will be guided to choose the best finance package tailored to you and your financial needs.

Financing FAQ

Questions and answers on Mercedes-Benz Finance.

You will find an overview of the most important information here.

Financing FAQ

Questions and answers on Mercedes-Benz Finance.

You will find an overview of the most important information here.

Supporting our customers with Financial Hardship

The COVID-19 virus continues to present unprecedented challenges here in Australia. Supporting you and your business remains an absolute priority for Mercedes-Benz Financial Services.

If you have been directly impacted by the COVID-19 and are unable to meet your obligations and require financial assistance we have a number of supporting measures to assist you including the potential to defer your finance / lease payments for up to 6 months.

To register your request for financial assistance click the link below, submit the form and a member of our dedicated team will call you within 14 days.

Financial Assistance Form

All contracts with deferred payments will have capitalised interest on the remaining term and all Agility contracts that are extended will have their guaranteed future values adjusted.

Thank you for your patience during this challenging time and for placing your trust in Mercedes-Benz Financial Services. We are here to support you.

How do I access my online account?

You can access all of your account information and update your details at the Mercedes me Portal.

Mercedes me Portal

I want to finance a car. What do I need for this?

You will need to speak to a Business Manager at your preferred Mercedes-Benz retailer. They will provide you with application forms and request information from you in order to process your finance request.

What are the prerequisites for car financing?

You must be of legal age and of full legal capacity to secure car financing via the Mercedes-Benz Financial.

Who owns the vehicle during the period of car financing?

During the entire period of car financing, Mercedes-Benz Financial remains the owner of the vehicle. Once the last instalment has been paid off, the new or used car is transferred to your ownership. The Mercedes-Benz finance is concluded and you receive the vehicle title of ownership. The vehicle registration document is, of course, in your possession from the very beginning.

How do I contact Mercedes-Benz Finance?

We have a dedicated customer service team committed to providing the highest standard of service to you.

Customer Service: 1300 730 200
Monday to Friday between 8am – 8pm (AEST)
Saturday between 10am – 4pm

Overdue Accounts/Financial Hardship: 1300 731 211
Monday to Friday between 8am – 8pm (AEST)
Saturday between 10am – 4pm