Aftersales

Mercedes me Online Appointment Booking.

Book your service appointment online. For example for your next inspection, a pending repair or a wheel change.

Book your service appointment online. For example for your next inspection, a pending repair or a wheel change.

Mercedes me Service App

Keep your Mercedes-Benz in good shape. Check your service status, receive timely reminders when your maintenance is due or book appointments online, all with the Mercedes me Service App
Keep your Mercedes-Benz in good shape. Check your service status, receive timely reminders when your maintenance is due or book appointments online, all with the Mercedes me Service App

Service Appointment


Mercedes me Online Appointment Booking.

Service Appointment


Mercedes me Online Appointment Booking.

Book your next appointment the convenient way.

Mercedes me Online Appointment Booking

Book your next appointment the convenient way.

There’s now an easier way to schedule your next appointment. Simply book online whenever it’s most convenient for you by entering your vehicle’s details below, selecting an authorised service centre and choosing your date and time. It’s quick, simple and convenient.

Mercedes-Benz Authorised Service Centres


Your vehicle is in the right hands.

Mercedes-Benz Authorised Service Centres


Your vehicle is in the right hands.

Mercedes-Benz Authorised Service Centres

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Mercedes-Benz Authorised Service Centres

  • State-of-the-art facilities, tools, and diagnostic equipment
  • Factory-trained technicians
  • Genuine Parts
  • Genuine Oil
  • Feedback survey to ensure we're constantly improving

Find your nearest Mercedes-Benz Authorised Service Centre.

Mercedes-Benz Service Intervals.

Mercedes-Benz Service Intervals.

At Mercedes-Benz, we pride our vehicles on having long service intervals. This means more driving for less frequent visits to our Mercedes-Benz Authorised Service Centres.

Intervals commence from first date of registration.

Mercedes-Benz Service Solutions


Servicing that suits you best.

Mercedes-Benz Service Solutions


Servicing that suits you best.
A couple enjoying their time at the park

At Authorised Mercedes-Benz Service Centres, the choice is yours. Mercedes-Benz Service Solutions offers you servicing that suits you best, based on the model and age of the vehicle you drive. Choosing to service with us means you’ll enjoy transparent pricing, expertise and quality every time.

Book online or via the Mercedes me Service App in three easy steps:

1.     Click on ‘Book an Appointment’
2.     Select ‘Services’ and follow the prompts
3.     Confirm your booking.


Mercedes-Benz Service Plan.


Mercedes-Benz Service Plan.

  • New Vehicle

    Choose a Mercedes-Benz Service Plan and enjoy ongoing peace of mind, knowing that your standard scheduled servicing costs are fixed for the term of your plan.*
     

    Service Inclusions

    Safety Checks, Service and Maintenance Work
    ✔ All work stipulated in the relevant Mercedes-Benz Digital Service Booklet (DSB)

       

    Additional operations carried out at predetermined intervals
    ✔ Replace brake fluid
    ✔ Replace air filter
    ✔ Replace fuel filter
    ✔ Replace spark plugs
    ✔ Replace coolant
    ✔ Automatic transmission: oil and filter change
    ✔ Replace dust/cabin filter

*Service Solutions “Service Plan” is available on eligible vehicles and provides scheduled servicing for up to 3, 4 or 5 years (as selected by the Customer) from the first registration date of the vehicle or the relevant mileage based service interval applicable to your model, whichever occurs first. Customer must purchase pre-paid servicing plan of 3, 4 or 5 years prior to the vehicle’s first service to be eligible. Service Plan pricing and savings vary between vehicles and may be subject to change. Terms, conditions and exclusions apply. For further information (including vehicle eligibility) contact your Authorised Mercedes-Benz Retailer.


Mercedes-Benz Capped Price Servicing.

Available for up to 3 years for vehicles registered and delivered before 1 January 2022.


Mercedes-Benz Capped Price Servicing.

Available for up to 3 years for vehicles registered and delivered before 1 January 2022.

  • Vehicles up to 3 years

    For your brand-new Mercedes-Benz, you can relax with capped price servicing on your vehicle’s first 3 standard services* with an easy pay-as-you-go-payment option.

    Service Inclusions

    Safety Checks, Service and Maintenance Work
    ✔ All service checks as stipulated in the relevant Mercedes-Benz Service or Digital Service Booklet.

       

    Additional work as stipulated in the relevant Mercedes-Benz Service Booklet for the Eligible Vehicle
    ✔ Replace air filter
    ✔ Replace fuel filter
    ✔ Replace spark plugs
    ✔ Replace coolant
    ✔ Automatic transmission: oil and filter change
    ✔ Replace brake fluid
    ✔ Replace differential oil
    ✔ Replace dust/cabin filter
    ✔ Rotate and balance wheels
    ✔ Replace transfer case oil
    ✔ Roadside assistance

*Only available for vehicles registered and delivered before 1 January 2022. Capped Price Servicing refers to scheduled servicing for up to 3 years from the first registration date of the vehicle or the relevant mileage based service interval applicable to your model (whichever occurs first) at a price which is equal to or less than the Manufacturer’s Recommended List Price (MRLP). Excludes used vehicles 4 years and over. Ultimate price charged for each scheduled service will be at the discretion of the relevant retailer. MRLP is subject to change. Terms, conditions and exclusions apply. For further information (including vehicle eligibility) contact your Authorised Mercedes-Benz Retailer.


Mercedes-Benz Premium Express Service.

Get it all done in 90 minutes or less.


Mercedes-Benz Premium Express Service.

Get it all done in 90 minutes or less.

Man carries out Mercedes-Benz Premium Express Service

While you relax with a coffee in the customer lounge, dedicated Premium Express Service technicians can process a complete service for your Mercedes-Benz vehicle in as little as 60 minutes* for an A service and in as little as 90 minutes* for a B service (including wash). This is made possible by dedicated service bays, process efficiencies and attention to detail that is exercised with each vehicle that comes in for a Premium Express Service.

Benefits of Premium Express Service:

✓ Two dedicated Premium Express Service technicians who conduct a thorough inspection of your vehicle.
✓ Access to customer lounge facilities during the service (Wifi access and refreshments).
✓ Flexible booking times and availability.
✓ No need to wait for a loan vehicle.

*Premium Express Service is available on all Mercedes-Benz Passenger Car models excluding AMG and Smart vehicles. Timeframe is based on standard scheduled servicing and may change if your vehicle requires additional parts or services. Upon inspection of your vehicle, the retailer will advise you of your vehicle’s specific requirements and provide you with a quote for any additional time that may be required. Mercedes-Benz shall not be liable for exceeding the timeframe or for any failure to perform in the instances of anything outside the reasonable control of Mercedes-Benz.

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