Accident Recovery and Breakdown Management

Receive quick help if the worse comes to worst with Mercedes me Accident Recovery and Breakdown Management. By pressing the Mercedes me button or the phone book entry in the address book, your Mercedes-Benz establishes a voice connection with the Customer Assistance Centre. When this service is activated, your location and other relevant vehicle data are transmitted so that a skilled employee directly on the phone or the nearest Mercedes-Benz service partner can help you - even if you are not sure exactly where you are.

Due to a breakdown, the emergency assistant is activated in the vehicle.

Maintenance Management

Experience how easy the maintenance of your Mercedes-Benz can be with Maintenance Management. This service reminds you of upcoming maintenance needs and helps you book appointments easily. When activated, all relevant vehicle data is also transmitted in advance to your Mercedes-Benz service partner in order to make the maintenance appointment as efficient as possible.

A notification of pending maintenance is visible on the smartphone.

Telediagnosis

Telediagnosis informs you in good time when wear parts, such as the brake pads, need replacing. In addition, the information is automatically transmitted to your Mercedes-Benz service partner who will contact you to arrange a service appointment, so that you can be relaxed on the road at all times.

A woman checks the status of her vehicle on her smartphone.

Additional Digital Extras

Pioneering innovations. Simply add them.

With our additional Digital Extras, you have the option of adapting your Mercedes-Benz to your wishes and needs at a later point in time. Simply choose the Digital Extra that suits you and your life, and experience your vehicle in a whole new way. Every time.