Customer assistance
A note on respectful interactions.
With every customer interaction, we endeavour to deliver exceptional service, treating all customers with the utmost professionalism, dignity, and respect. We have a zero tolerance policy with respect to any form of aggressive, threatening or abusive language or physical actions against our staff members, irrespective of their location. Mercedes-Benz Australia and New Zealand reserves the right to discontinue verbal or written communication with any individual found to be in violation of this policy.