Find the right finance for you.
Mercedes-Benz offers a range of finance options that can be tailored to your personal or business needs.
Find the right finance for you.
Finance offer
All-electric EQA.
Enjoy a $5,000 deposit contribution when you finance an EQA with Mercedes-Benz Financial. Plus, have the confidence of knowing the Guaranteed Future Value of your vehicle is locked in from the moment you purchase.
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Finance offer
Mercedes-AMG.
Open the door to new possibilities by taking advantage of a $5,000 deposit contribution when you finance select Mercedes-AMG models with Mercedes-Benz Financial.
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Finance offer
Extra benefits for owners.
As a valued Mercedes-Benz owner, you’ll receive a $1,000 deposit contribution when you finance your new vehicle with Mercedes-Benz Financial.
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Get started on your finance journey with Mercedes-Benz.
Step 1: Choose your vehicle
Step 2: Select your finance option using the finance calculator
Step 3: Reserve your vehicle online
Step 4: Upload your documents
Step 5: Approve and sign your finance contract digitally
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Compare finance options.
*Guaranteed Future Value is subject to Fair Wear & Tear return conditions and Excess Kilometre charges calculated at $0.50/km in excess of the agreed annual allowance.
Take advantage of Novated Leasing.
We’ve teamed up with FleetPartners to offer cost-effective Novated Leasing* on new and used vehicles. A Novated Lease is a three-way agreement between you, your employer, and the leasing provider. It lets you bundle finance and running costs into one easy regular payment while reducing the income tax on your salary.
*Finance provided by FleetPartners. Fees, charges, conditions and eligibility criteria apply.
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Need help managing your finance?
Access everything you need to stay on top of your contract. Log in to the Customer Portal, use the Mercedes-Benz Finance App to update your details or find the right support team, all in one place.
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Useful financial resources.
FAQs – Financing & Leasing.
Yes, you can. To lease or finance a new Mercedes-Benz online, simply visit the online Mercedes-Benz Store. Once you've selected your dream car, use the Finance Calculator to explore either Simplicity Lease, Agility Loan, Standard Loan or Asset Loan pricing. Then you can calculate your desired rate and submit a leasing or financing application for credit approval.
Explore finance calculator
Buy online
In a financing contract, Mercedes-Benz Financial finances the purchase of your vehicle and you pay it off in monthly instalments. With leasing, you can drive and use the vehicle by paying a monthly rental amount, and after the agreed term has expired you simply return your vehicle, subject to Fair Wear & Tear conditions being met.
For Personal, Business, or Agility Loans, a deposit is optional. No deposit is needed for a Simplicity Lease. However, if you decide to finance your vehicle online, a small, refundable deposit is required as a holding fee to secure your vehicle.
With a standard Personal or Business loan, you pay off the vehicle, pay out or refinance the final payment (balloon) amount, and you have ownership of the car. With a Simplicity lease, you simply return the car when your lease has ended, subject to meeting Fair Wear & Tear Conditions. With an Agility Loan, you remain flexible and can decide if you want to trade, retain or return the vehicle at the end of your contract.
For a consumer or business loan, you can finance for up to 7 years. For the Agility Finance Program, you can finance from 1-5 years, and for the Simplicity Lease Program you can finance for 3-5 years.
Your monthly repayment is calculated based on factors including, but not limited to, total value of the vehicle and accessories, your interest rate, a deposit, KM allowance, and residual value. With the Finance Calculator on the Mercedes-Benz Store, you can calculate your finance and leasing repayments without obligation, to find the perfect finance structure for you.
Our team is committed to providing the highest standard of service and are here to help with any questions or concerns you may have.
For new enquiries – contact your nearest Mercedes-Benz Retailer and ask about our range of personalised financing options. Or you can request a call back from one of our dedicated Customer Service team members by filling out this form.
For current customers – log in to the Mercedes-Benz Finance app to access important information and documents. Or you can call our Customer Service team on 1300 730 200 between 8.30am-5.00pm (AEST) Monday to Friday.
Contact us.
Speak to a finance expert.
Our team is here to help with any questions you may have. Speak to one of our dedicated representatives to learn more about our finance options by requesting a callback or by visiting your nearest Mercedes-Benz Retailer.
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Mercedes-Benz Finance App.
Mercedes-Benz Finance is your customer portal for everything related to your financing experience. View your balance and payout figure, make payments, update your contact and payment details and access important documents conveniently from the app.
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Overdue accounts or financial hardship assistance.
We understand that anyone can experience financial difficulty through unexpected life events such as illness, changes in income or relationships, or emergency events such as natural disasters. We are here to help and have a process designed to assist our customers in times of need. We will work with you to assess your individual circumstances and requirements with a view to achieving a suitable solution. If you wish to discuss an overdue account, or to discuss assistance with financial hardship, please contact us on 1300 731 211 or email us at financialassistance@mercedes-benz.com.
For information on how this may affect your Comprehensive Credit Reporting, visit the Finance Assistance FAQs in our Customer Service Hub.
There are also a number of other independent resources which you may find helpful:
- Financial Counselling Australia - https://www.financialcounsellingaustralia.org.au/
- ASIC Money Smart - https://www.moneysmart.gov.au/
- National Debt Helpline - https://www.ndh.org.au/
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How do I make a complaint?
If at any time you are dissatisfied with our services, please let us know so we can work together to resolve the issue. Our aim is to resolve your complaint within 5 business days, however if we are unable to do so the matter will be escalated to our Internal Dispute Resolution team.
Our dedicated teams are available between 8.30am-5.00pm (AEST) Monday to Friday.
• Customer Service: 1300 730 200 or customerservices@mercedes-benz.com
• Collections or Hardship Assistance: 1300 731 211 or financialassistance@mercedes-benz.com
You can escalate your complaint to Internal Dispute Resolution (IDR). During our IDR process, we will investigate your complaint and gather further information (if necessary). Once our investigation is complete, we will provide you with a final response. Please be mindful that we investigate complaints relating to Mercedes-Benz Financial Services only.
We aim to provide a final response to all complaints within 21 calendar days of receiving the complaint. If we are unable to respond within that timeframe, we will let you know and provide you with an update.
For finance matters, our Dispute Resolution team can be contacted by:
• Email: complaints@mercedes-benz.com
• Mail: Dispute Resolution Specialist, Mercedes-Benz Financial Services, Private Bag 12, Mount Waverley VIC 3149
For escalations specific to the motor vehicle itself (eg. vehicle defect/damage), as opposed to finance, please contact the appropriate team at cs.aus@cac.mercedes-benz.com
If we have been unable to resolve your complaint during the previous steps, you can contact our external dispute resolution scheme, the Australian Financial Complaints Authority (AFCA).
AFCA provides a dispute resolution service for consumers who are unable to resolve complaints with their financial services providers
Phone: 1800 931 678
Email: info@afca.org.au
Mail: GPO Box 3, Melbourne VIC 3001
Web: https://www.afca.org.au/