smart Vehicles

Genuine Parts

Why be satisfied with a copy when you can have the original?

Genuine Parts

Why be satisfied with a copy when you can have the original?

Genuine Parts

The experience of years of vehicle and parts manufacturing is channelled into maintaining all of the good qualities of your vehicle – including the standards of safety and dependability.

Non-genuine parts can greatly compromise quality and affect the performance and safety of your smart vehicle. Put simply, if a non-genuine part is fitted to your vehicle and directly, indirectly, or consequently damages your vehicle, this damage may not be covered by the manufacturer’s warranty.

The exceptional durability offered by our genuine parts together with a 2 year warranty makes them cost effective and ensures that your smart vehicle remains true right down to the finest detail.

Protect your vehicle with Genuine Parts and continue to receive the performance, style, comfort and safety that you expect from your vehicle.

 

Always insist on smart Genuine Parts.

Genuine Service & Repairs

Benefits of Genuine Service & Repairs

Genuine Service & Repairs

Benefits of Genuine Service & Repairs

Genuine Service & Repairs

Service your smart vehicle at an authorised Mercedes-Benz smart vehicle Service Centre, accessing state-of-the-art facilities, tools and diagnostic equipment. Factory-trained technicians will assist in maintaining your vehicle’s optimal condition, giving you confidence your vehicle is in the right hands.

Mercedes-Benz Service Centres only use Genuine Parts and Genuine Oil. Always request Genuine Parts to ensure your vehicle is maintained correctly.

To find your nearest authorised Mercedes-Benz smart vehicle Service Centre, please use the Dealer Locator.

Road Care

Road Care

Roadside Assistance

Road Care

Road Care

Roadside Assistance
Should you require assistance, simply call the Mercedes-Benz and smart Road Care toll free number: 1800 807 700, which is also printed on your membership card. Please be sure to have the following information available for the customer service assistant when you call:

  • Your name and breakdown location (also the nearest intersecting street if possible)
  • Your smart Road Care membership number and expiry date
  • Your vehicle registration number
  • A description of the problem and your opinion as to whether the towing of your vehicle is necessary
  • If possible, a phone number where you can be contacted

Find out more:

    • Battery
    • Tyres
    • Towing
    • Bogged Vehicles
    • Taxi
    • Urgent Message Reply
    • Cancellation/Rebooking
    • Accommodation
    • Accident Coordination
    • Rental Vehicle
    • Alternative Transport
    • Legal Advice
    • Medical Assistance
    • Lost or Locked Keys