Aftersales

Mercedes me Online Appointment Booking.

Book your service appointment online. For example for your next inspection, a pending repair or a wheel change.
Book your service appointment online. For example for your next inspection, a pending repair or a wheel change.


Keep your investment at its best.


Keep your investment at its best.

Mercedes-Benz Genuine Parts are subject to the same exacting standards as the vehicles that leave our factory. With our manufacturing expertise, you can be sure your vehicle will maintain all of the outstanding aspects, from its quality and safety to its dependability.

Furthermore, the exceptional durability offered by Mercedes-Benz Genuine Parts, together with a 2 year warranty*, makes them cost effective, while our sophisticated logistics centre can provide access to various parts throughout our retailer network.

Protect your investment with Genuine Parts and continue to enjoy the performance, style, comfort and safety that you expect from your Mercedes-Benz.  

Mercedes-Benz Genuine Parts

Father and son spending quality time with Mercedes-Benz

Mercedes-Benz Genuine Parts

  • Peace of mind
  • 2 years warranty*
  • Quality assurance
  • Specifically made for your vehicle^

*Warranty is subject to terms, conditions and exclusions.
^For full details on parts (including model compatibility) please contact your Authorised Mercedes-Benz Retailer.

Trade and Fleet Solutions

Mercedes-Benz Qualified Technicians carrying genuine parts

Trade and Fleet Solutions

If you service or repair Mercedes-Benz vehicles in your workshop, register to join the Mercedes-Benz TradeClub today. By joining the Mercedes-Benz TradeClub program you will receive access to our member’s only website and benefit from a range of offers exclusive to TradeClub members.

Register or login today to enjoy your benefits.

  • Mercedes-Benz Car Service & Maintenance Parts

    Mercedes-Benz Car Service & Maintenance Parts.

    Mercedes-Benz Qualified Technicians speaking to the customer

    Mercedes-Benz Car Service & Maintenance Parts.

    Mercedes-Benz Genuine Parts are essential to maintaining optimal operating condition of your vehicle. From filters to spark plugs and drive belts, service and maintenance parts are designed to ensure the entire system runs as cleanly and efficiently as possible.

    Whatever the part, you can be assured that it is of the highest quality and designed to keep your Mercedes-Benz performance and comfort at the standard you expect.

    Always insist on Mercedes-Benz Genuine Parts.
     

  • Mercedes-Benz Genuine Remanufactured Parts

    Mercedes-Benz Genuine Remanufactured Parts.

    Mercedes-Benz Genuine Remanufactured Parts

    Mercedes-Benz Genuine Remanufactured Parts.

    Same badge, same quality, same 2 year warranty, only more cost effective.

    Mercedes-Benz Genuine Remanufactured Parts are remanufactured under the same stringent quality standards as new parts, but provide a cost saving option.

    Before being accepted as Mercedes-Benz Genuine Remanufactured Parts, all parts are subject to the same rigorous quality and performance testing we apply to new parts. That means our remanufactured parts are never simply reconditioned, repaired or recycled - they are fully remanufactured.

    Same quality, different price. The best alternative.
     

  • Mercedes-Benz Replacement Keys

    Mercedes-Benz Replacement Keys.

    Mercedes-Benz Replacement Keys

    Mercedes-Benz Replacement Keys.

    Mercedes-Benz keys play a major role in protecting against theft thanks to advances in mechanical and electronic security.

    Despite the complex technology inside our keys, we have ensured that ordering a key is fast so you can get back behind the wheel as soon as possible. In most instances, our key ordering process enables you to order a replacement key for next day delivery*. This applies to retailers Australia-wide.

    If you wish to order an additional or replacement key, please contact your local Authorised Mercedes-Benz Retailer.

    *Delivery times are estimates only and may vary depending on a number of factors including some which may be outside of the control of Mercedes-Benz (such as logistical availability).