Mercedes me Online Appointment Booking.
Book your service appointment online. For example for your next inspection, a pending repair or a wheel change.
Book your service appointment online. For example for your next inspection, a pending repair or a wheel change.
*Information provided and images displayed on this page may include overseas models and features not available in Australia. Please contact an authorised Mercedes-Benz retailer for specific information on vehicles and features available in Australia. Product changes may have been made since production of this content.
Mercedes-Benz Car Accident Assistance
Call Mercedes-Benz Accident Assistance.
Mercedes-Benz Car Accident Assistance
Call Mercedes-Benz Accident Assistance.
Step 1 - Safety Assessment
The operator will first assess the situation and ensure your safety.
Step 2 - Coordinate Towing
Once safety and wellbeing is established, the operator will ask if the vehicle is mobile or not, and with your consent coordinate towing if necessary to the closest Mercedes-Benz Authorised Autobody Repairer.
Step 3 - Coordinate Repair
With your consent, the operator will share your details with the closest Mercedes-Benz Authorised Autobody Repairer, who will make contact with you and coordinate the repair.
Step 4 - Ask Your Insurer
For a safety and quality repair, make sure you ask your insurer to use a Mercedes-Benz Authorised Autobody Repairer and Genuine Parts.
Mercedes-Benz Authorised Autobody Repairers
Unfortunately, accidents happen. Fortunately…we’re here.
Mercedes-Benz Authorised Autobody Repairers
Unfortunately, accidents happen. Fortunately…we’re here.
The Right Parts
The Right Parts
Mercedes-Benz Genuine Parts maintain an exact fit and exceptional standard of quality, while ensuring the precise craftsmanship and premium performance of your Mercedes-Benz. All Mercedes-Benz Genuine Parts are protected by a 2 year warranty.*
*Warranty is subject to terms, conditions and exclusions. For full details on parts (including model compatibility) please contact your Authorised Mercedes-Benz Retailer.
The Right Equipment
The Right Equipment
Mercedes-Benz approved equipment includes tools, parts and paints as well as a Mercedes-Benz approved chassis alignment system. The chassis alignment system has been developed exclusively from Mercedes-Benz vehicle blueprints so that repairs are made with original assembly line accuracy.
The Right People
The Right People
Our highly qualified Mercedes-Benz Technicians have advanced skills and training to ensure that repairs to the paintwork and body are performed with the utmost precision, commitment and care. Whether it's a minor scratch or a major collision, ensure your vehicle is always repaired by Mercedes-Benz Authorised Autobody Repairers.
Mercedes-Benz Insurance
Optimally covered with Mercedes-Benz Insurance.
Relax. We have thought of everything to keep you covered.
Mercedes-Benz Insurance
Optimally covered with Mercedes-Benz Insurance.
Relax. We have thought of everything to keep you covered.
Discover an Insurance policy that matches the build quality, safety and reliability of your vehicle.
