Find the right finance for you.
Mercedes-Benz offers a range of finance options that can be tailored to your personal or business needs.
Mercedes-Benz offers a range of finance options that can be tailored to your personal or business needs.
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| Agility Loan | Personal Loan | Business Loan | Simplicity Lease | |
| Deposit required | Yes | Yes | Yes | No |
| Ownership | From contract start | From contract start | From contract start | No |
Fixed monthly repayments |
Yes | Yes |
Yes | Yes |
| KM allowance | Yes |
No | No |
Yes |
Residual value |
Guaranteed Future Value* | Optional |
Optional |
No |
Early contract settlement/termination option |
Yes |
Yes |
Yes |
No |
| Key benefits | Option to trade, retain or return the vehicle with Guaranteed Future Value* | Advanced funds and fixed interest rate | Ownership from start and tax benefits | No upfront deposit or upfront fees |
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Learn more | Learn more | Learn more | Learn more |
We’ve teamed up with FleetPartners to offer cost-effective Novated Leasing* on new and used vehicles. A Novated Lease is a three-way agreement between you, your employer, and the leasing provider. It lets you bundle finance and running costs into one easy regular payment while reducing the income tax on your salary.
*Finance provided by FleetPartners. Fees, charges, conditions and eligibility criteria apply.
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In a financing contract, Mercedes-Benz Financial finances the purchase of your vehicle and you pay it off in monthly instalments. With leasing, you can drive and use the vehicle by paying a monthly rental amount, and after the agreed term has expired you simply return your vehicle, subject to Fair Wear & Tear conditions being met.
Our team is here to help with any questions you may have. Speak to one of our dedicated representatives to learn more about our finance options by requesting a callback or by visiting your nearest Mercedes-Benz Retailer.
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We understand that anyone can experience financial difficulty through unexpected life events such as illness, changes in income or relationships, or emergency events such as natural disasters. We are here to help and have a process designed to assist our customers in times of need. We will work with you to assess your individual circumstances and requirements with a view to achieving a suitable solution. If you wish to discuss an overdue account, or to discuss assistance with financial hardship, please contact us on 1300 731 211 or email us at financialassistance@mercedes-benz.com.
For information on how this may affect your Comprehensive Credit Reporting, visit the Finance Assistance FAQs in our Customer Service Hub.
There are also a number of other independent resources which you may find helpful:
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You can escalate your complaint to Internal Dispute Resolution (IDR). During our IDR process, we will investigate your complaint and gather further information (if necessary). Once our investigation is complete, we will provide you with a final response. Please be mindful that we investigate complaints relating to Mercedes-Benz Financial Services only.
We aim to provide a final response to all complaints within 21 calendar days of receiving the complaint. If we are unable to respond within that timeframe, we will let you know and provide you with an update.
For finance matters, our Dispute Resolution team can be contacted by:
• Email: complaints@mercedes-benz.com
• Mail: Dispute Resolution Specialist, Mercedes-Benz Financial Services, Private Bag 12, Mount Waverley VIC 3149
For escalations specific to the motor vehicle itself (eg. vehicle defect/damage), as opposed to finance, please contact the appropriate team at cs.aus@cac.mercedes-benz.com