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Mercedes me ID

Your key to the digital world of Mercedes.

Log in with your Mercedes me ID to get more out of your Mercedes-Benz. With your Mercedes me ID and your agreement to the Mercedes me Connect Terms of Use, you can use our Digital Extras and set up your vehicle according to your wishes and needs.

A man transfers the selected route from his smartphone to the MBUX Hyperscreen in his Mercedes-Benz via the Navigation Digital Extras.
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Digital Extras

That certain extra for your Mercedes-Benz.

Rediscover your Mercedes-Benz and enjoy even more comfort, service and safety with our Digital Extras. Use your smartphone to operate your vehicle remotely. Customise many functions of your Mercedes-Benz, always keep an eye on your vehicle, charge it more conveniently, and much more.

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Mercedes-Benz Apps

Connected directly to your Mercedes-Benz.

Discover the versatile apps for your Mercedes-Benz, all of which have one thing in common: each one establishes a direct connection between you and your vehicle. So you always have a clear view of everything - even when you're not sitting in your Mercedes-Benz.

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MBUX multimedia system

Partner offers.

Linked to the best partners. Mercedes-Benz stands for premium standards. This also applies to our partners. To establish new connections with your Mercedes-Benz and beyond, we have integrated further selected offers.

Mercedes-Benz Adapter is no longer available.

Important Notice - The Mercedes-Benz Adapter part is no longer available in Australia. The Mercedes-Benz Adapter App has been discontinued.

A young man reads answers to frequently asked questions about the Mercedes-Benz Adapter on his smartphone.
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How it works

Use Digital Extras and Mercedes-Benz App now.

  1. Create a personal Mercedes me ID, agree to the Terms of Use and link your vehicle to your user account.
  2. Activate, renew or purchase Digital Extras in the Mercedes-Benz Store or via the In-Car Store in your vehicle if they are offered for your vehicle. After activation, these are automatically made available in your Mercedes-Benz. The initial activation of the standard services is possible within 1 year from the first registration or initial start-up by the customer, whichever comes first.
  3. In the Mercedes-Benz App you will find everything you need to know about your Digital Extras. View your Mercedes-Benz Account online here too.
A woman connects to her Mercedes-Benz via the Mercedes-Benz App on her smartphone.
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To use Mercedes-Benz Digital Extras, you first need a Mercedes me ID. To register for Mercedes-Benz Digital Extras, please follow these steps:

  1. Download the Mercedes-Benz App from the App Store or Google Play.
  2. Enter your telephone number or email address and tap "Next".
  3. Complete your personal information.
  4. Read the Terms of Use and tick the box to accept them.
  5. Tap on "Register".
  6. Enter the verification code sent to your smartphone or email address to complete the registration process.

 

Upon purchasing your new vehicle, enjoy a suite of standard Digital Extras for a specified duration of up to three years. Enhance your experience by opting to renew or add more Digital Extras throughout your journey, available via either a convenient monthly subscription or a one-time purchase in the Mercedes-Benz Store. Easily access and manage your terms through your personalized Mercedes-Benz Account.

 

These are some of our most popular services:

- Remote Vehicle Status
- Vehicle Tracker
- Parked Vehicle Locator
- Remote Engine Start
- Live Traffic Information
- Send2Car

 

The following services are included free of charge:

- Maintenance Management
- Accident Recovery and Breakdown Management
- Telediagnostics
- Remote Vehicle Diagnostics

 

To purchase a Digital Extra, please follow these steps:

1. Download the Mercedes-Benz App.
2. Open the app on your smartphone.
3. Select a product from the list and tap "Add to basket".
4. Tap on "Go to basket" to proceed to checkout.
5. Tap on "To payment" and select a means of payment.
6. To complete your order, tap on "Order at cost now".

 

To discover and purchase all available services, please visit the Mercedes-Benz Store online or download the Mercedes-Benz App and log in with your Mercedes me ID.

 

iOS

Android

There are two ways to renew services or purchase new services:

- You will receive a reminder by email 2 weeks before the end of the term. Simply follow the link in the email to renew your services.
- You can purchase new services and extend terms at any time in the Mercedes-Benz Store via Web, In Car Store or via the Mercedes-Benz App. These are automatically appended to your current terms.

 

Please follow these steps to renew or purchase services that are ending:

1. Open the Mercedes-Benz Store via Web, In Car Store or via the Mercedes-Benz App.
2. Tap "Renew" in the menu.
3. Select your desired term.
4. Tap on "To payment".
5. Tap on "Order at cost now" to complete your order.

 

iOS

Android

Please follow these steps to lock and unlock the vehicle doors via the Mercedes-Benz App:
1. Open the Mercedes-Benz App.
2. Select "Lock status".
3. Check the lock status at the top of the screen to see if the doors are locked or open.
4. Tap the button to lock or unlock the doors.
5. Enter your four-digit PIN to confirm or use Face ID.