*Guaranteed Future Value is subject to Fair Wear & Tear return conditions and Excess Kilometre charges calculated at $0.50/km in excess of the agreed annual allowance.

Need help managing your finance?

Access everything you need to stay on top of your contract. Log in to the Customer Portal, use the Mercedes-Benz Finance App to update your details or find the right support team, all in one place.

 

Mercedes-Benz Finance App finance contract details

FAQs – Financing & Leasing.

Yes, you can. To lease or finance a new Mercedes-Benz online, simply visit the online Mercedes-Benz Store. Once you've selected your dream car, use the Finance Calculator to explore either Simplicity Lease, Agility Loan, Standard Loan or Asset Loan pricing. Then you can calculate your desired rate and submit a leasing or financing application for credit approval.

 

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In a financing contract, Mercedes-Benz Financial finances the purchase of your vehicle and you pay it off in monthly instalments. With leasing, you can drive and use the vehicle by paying a monthly rental amount, and after the agreed term has expired you simply return your vehicle, subject to Fair Wear & Tear conditions being met.

For Personal, Business, or Agility Loans, a deposit is optional. No deposit is needed for a Simplicity Lease. However, if you decide to finance your vehicle online, a small, refundable deposit is required as a holding fee to secure your vehicle.

With a standard Personal or Business loan, you pay off the vehicle, pay out or refinance the final payment (balloon) amount, and you have ownership of the car. With a Simplicity lease, you simply return the car when your lease has ended, subject to meeting Fair Wear & Tear Conditions. With an Agility Loan, you remain flexible and can decide if you want to trade, retain or return the vehicle at the end of your contract.

For a consumer or business loan, you can finance for up to 7 years. For the Agility Finance Program, you can finance from 1-5 years, and for the Simplicity Lease Program you can finance for 3-5 years.

Contact us.

Mercedes-Benz Finance App.

Mercedes-Benz Finance is your customer portal for everything related to your financing experience. View your balance and payout figure, make payments, update your contact and payment details and access important documents conveniently from the app.

 

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If we have been unable to resolve your complaint during the previous steps, you can contact our external dispute resolution scheme, the Australian Financial Complaints Authority (AFCA).

AFCA provides a dispute resolution service for consumers who are unable to resolve complaints with their financial services providers

Phone: 1800 931 678
Email: info@afca.org.au
Mail: GPO Box 3, Melbourne VIC 3001
Web: https://www.afca.org.au/