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The Confidence that comes with Guaranteed Future Value.

At the start of your Agility contract, Mercedes-Benz locks in the future value of your vehicle, promising to protect you from the risk of depreciation. The Guaranteed Future Value, which equates to the outstanding balance at the end of your contract, can be fully realised when you choose to return your vehicle and settle the remaining balance.

Freedom that puts you in control.

When you purchase a vehicle with an Agility Loan, it comes with The Promise. The Promise ensures both a Guaranteed Future Value for your vehicle and a range of options for when your contract comes to an end.

Need help managing your finance?

Access everything you need to stay on top of your contract. Log in to the Customer Portal, use the Mercedes-Benz Finance App to update your details or find the right support team, all in one place.

 

Finance hub
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Contact Us.

Mercedes-Benz Finance App.

Mercedes-Benz Finance is your customer portal for everything related to your financing experience. View your balance and payout figure, make payments, update your contact and payment details and access important documents conveniently from the app.

 

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Mercedes-Benz Finance

If we have been unable to resolve your complaint during the previous steps, you can contact our external dispute resolution scheme, the Australian Financial Complaints Authority (AFCA).

AFCA provides a dispute resolution service for consumers who are unable to resolve complaints with their financial services providers.

Phone: 1800 931 678
Email: info@afca.org.au
Mail: GPO Box 3, Melbourne VIC 3001
Web: https://www.afca.org.au/