We have standardised pricing nationwide to give you the assurance that no matter where or how you buy your Mercedes-Benz from us, we will not have a better offer in the country for that vehicle at that moment in time. We've already done the negotiating for you, so you know exactly how much you’ll pay for your passenger car or commercial van, regardless of where you choose to buy.
With the assurance of price certainty available at all retail locations, you can take advantage of our streamlined process and make a confident decision no matter where you decide to purchase.
Yes, you receive the same offer prices everywhere for each specific vehicle, whether in the Mercedes-Benz Store or on site at a Mercedes-Benz retailer. Drive away prices vary based on the relevant state and territory on-road costs.
Whether you’re at home or on the go, you can now purchase your new or demonstrator Mercedes-Benz whenever and wherever it suits you best. Explore our range of passenger cars and commercial vans online, reserve your vehicle and choose a Mercedes-Benz Retailer to take delivery. Rest assured you’ll enjoy the same great personalised service and support from our team at every step of the process.
If you wish to know more about purchasing a vehicle online, you can speak to our team by calling 1300 762 718, Monday to Friday from 8.30am to 5.30pm or Saturday from 9.00am to 5.00pm (Melbourne time); or request a call back by completing this form.
You can also request a call back from your preferred Mercedes-Benz Retailer by completing this form.
Vehicles are available through your preferred Mercedes-Benz retailer. Schedule a test drive online via the link below.
Explore our offers in the Mercedes-Benz Store, calculate finance repayments and reserve your Mercedes-Benz passenger car or commercial van.
The price for each car is based on factors such as supply, demand and market activity.
We provide a transparent price for all new cars Australia-wide to give you certainty and peace of mind, so you will no longer need to negotiate to purchase a Mercedes-Benz car. Now there is just one car price (subject to relevant state or territory-based fees and charges), regardless of whether you purchase online or through an Agent. However, different vehicles can have different pricing, depending on factors such as age, colour, and options.
As with new cars, we provide a transparent price for the price of demonstrator cars nationwide (based on a range of factors), so you will no longer need to negotiate the best price for a Mercedes-Benz demonstrator car.
All of our Agents now have access to the same stock, so you will now be able to conveniently choose and configure the Mercedes-Benz car that’s right for you from our entire stock pool nationwide, regardless of where you choose to purchase the car.
You can visit an Agent or purchase online by visiting www.mercedes-benz.com.au. If you would like further assistance, please contact our Business Development Centre on 1300 762 718.
When you purchase your new Mercedes-Benz car you will be able to make enhancements to your purchase by adding upgrades and optional extras that are available at a transparent and consistent price Australia-wide, so you will no longer need to negotiate.
If you have paid a deposit but do not sign and return the Contract of Sale within 14 days of receiving this document, we will refund the holding fee deposit and any car listed on your Contract of Sale will no longer be reserved for you. For more information, please refer to the Deposit Terms and Conditions, your Contract of Sale or contact the Mercedes-Benz Business Development Centre.
State and/or Territory statutory cooling off periods may also apply to the transaction.
You can view the terms and conditions on the checkout summary page, before proceeding with the order. Terms and conditions are available as part of the contract of sale, and will also be shared via email upon confirmation. Once you pay your deposit, our Business Development Centre will send you the contract of sale. If you choose not to proceed with the sale, your deposit will be refunded.
Yes, Mercedes-Benz Financial Services offers a range of finance options, or you can finance your car with the financier of your choice.
Once order has been processed, the Mercedes-Benz Business Development Centre or your preferred Agent will provide you with an estimated delivery date. This date is indicative only and subject to change for various reasons. Your selected delivery Agent can provide further updates regarding your vehicle delivery date.
Yes, you can purchase a Service Plan as part of the online purchase process, or after your car is delivered but before its first service, via an Agent.
Should you require servicing or repairs, you can contact your closest or preferred authorised service and parts retailer to make a booking. If you are a member of our road care program and require roadside assistance, please call 1300 762 718.
Once your online car order is confirmed, a representative from the Mercedes-Benz Business Development Centre will contact you to go through the contract of sale and discuss whether you would like to add accessories, which will be fit (if required) prior to delivery.
If you have already taken delivery of a new car, you can buy accessories via our online store and either fit them yourself or have your preferred Agent install them. Accessory pricing and fitting costs are standardised across all agents.
• Mercedes-Benz Genuine Accessories
• Window tint
• Paint protection
• Interior protection
• Service Plans
Yes, you can select Mercedes-Benz Financial as your preferred financier when choosing a car to purchase online. Whilst exploring available vehicles you can select Simplicity Lease or Agility Consumer Loan to explore different repayment options, and choose the finance package for you.
You can then begin the finance and credit approval process online. Choose either a Consumer or Asset Loan, or select one of our flexible Agility or Simplicity lease packages, and once your credit application is approved we will contact you to finalise the process.
An application ordinarily takes 10 to 30 minutes, depending on the detail of the application.
Currently, we cannot facilitate online insurance purchases. Please contact our Customer Service Team on 1300 730 200 or your preferred Agent to discuss purchasing insurance.
Yes, both private and commercial Mercedes-Benz Vans are available to purchase through the online store.
Yes, you can still purchase through your preferred Retailer.
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