Help & Contact.
Can I test drive a Mercedes-Benz I’m interested in before purchasing online?
Yes, you can test drive a vehicle by visiting one of our authorised Retailers. We recommend booking your test drive online or by contacting your preferred Retailer.
Book a Passenger Car test drive
Book a Commercial Van test drive
What documents do I need to bring to the test drive?
You will need a valid Australian driver's licence.
Who do I contact if I have any further questions?
For any queries, please contact our Business Development Centre by calling 1300 762 718 or filling out this form. They are available from 8.30am to 5.30pm Monday to Friday or 9.00am to 5.00pm Saturday (Melbourne time).
How can I order a Mercedes-Benz vehicle?
You can order a vehicle in the way that suits you: via our online store, or at an authorised Retailer.
When will my vehicle be delivered?
Once your order has been processed, the Mercedes-Benz Business Development Centre or your preferred delivering Retailer will provide you with an estimated delivery date. This date is indicative only and is subject to change for various reasons. Your selected delivering Retailer can provide further updates regarding your vehicle delivery date.
Who do I contact if I have further questions?
Our Business Development Centre will be happy to answer your questions by phone on 1300 762 718 from 8.30am to 5.30pm Monday to Friday or 9.00am to 5.00pm Saturday (Melbourne time).
Contact us
Speak to an expert.
We are on hand and ready to support you while you are shopping online for your new vehicle. Whether you are simply browsing, you require a quote or you are ready to purchase, our team of experts are here to help you with any questions you may have.
Monday to Friday from 8.30am to 5.30pm Saturday 9.00am to 5.00pm
(Melbourne time)