Mercedes-Benz Insurance is a registered business name of Mercedes-Benz Financial Services Australia Pty Ltd ABN 73 074 134 517 AFSL 247271 (MBFS). Please see below for details of issuer of each insurance product. This page contains general information only to help you decide about our policies. Any advice here does not take into account your objectives, financial situation or needs. If you purchase one of our insurance products, we will recieve a commission that is a percentage of the premium. Ask us for more details before we provide you with any services. Before making a decision on any of our policies.

Mercedes-Benz Insurance


Optimally covered with Mercedes-Benz Insurance.

Relax. We have thought of everything to keep you covered.

Mercedes-Benz Insurance


Optimally covered with Mercedes-Benz Insurance.

Relax. We have thought of everything to keep you covered.

Mercedes-Benz Insurance

Mercedes-Benz has gone to great lengths to build quality, safety and reliability into your vehicle and excellent insurance cover is part of this. No matter what Mercedes-Benz vehicle you decide on, relax knowing our products are backed by two of Australia's leading insurers, QBE & Allianz. Giving you all-round protection with genuine parts and in case of damage, you will be in the best of hands with our Mercedes-Benz Autobody repairers.

    Insure the A-Class Hatchback

    Insure the A-Class Hatchback

    Discover a premium level of cover with your choice of repairer using only genuine Mercedes-Benz parts for you Mercedes-Benz A-Class.

    Insure the A-Class Sedan

    Insure the A-Class Sedan

    Restore your A-Class Sedan with absolute care and expertise with a premium level of cover.                                                                                    

    Insure the CLA

    Insure the CLA

    Restore your CLA with the utmost care and expertise with a premium level of cover.                                                                                                      

    Insurance products


    Always the right insurance for your Mercedes-Benz.

    In this section you can find which products are available from Mercedes-Benz Insurance, as well as information for existing customers.

    Insurance products


    Always the right insurance for your Mercedes-Benz.

    In this section you can find which products are available from Mercedes-Benz Insurance, as well as information for existing customers.

    • Mercedes-Benz Prestige and Classic Motor Vehicle Insurance

      Premium level of cover on your Mercedes-Benz vehicle

      Mercedes-Benz Prestige and Classic Motor Vehicle Insurance

      Premium level of cover on your Mercedes-Benz vehicle

      With Mercedes-Benz Prestige and Classic Motor Insurance policies underwritten by QBE, you have the flexibility to choose your level of cover, whilst ensuring your vehicle is restored with absolute care and expertise.

      If you are looking for a premium level of cover for your vehicle, Mercedes-Benz Prestige Motor Insurance could be what you are looking for, with the following major benefits automatically included:
      • Mercedes-Benz genuine part guarantee
      • Authorised Mercedes-Benz repairers and strict adherence to Mercedes-Benz repair methods
      • Replacement vehicle following a total loss for 36 months
      • Locks and keys up to $2,000 per event
      • Personal property cover for up to $500 per event
      • Cover for child seats or baby capsules

      For customers who would like a policy tailored specifically for their Mercedes-Benz vehicle, but do not require the top level of cover, we have developed Mercedes-Benz Classic Motor Insurance which includes the following benefits:

      • Mercedes-Benz genuine part guarantee
      • Authorised Mercedes-Benz repairers and strict adherence to Mercedes-Benz repair methods
      • Replacement vehicle following a total loss for 24 months
      • Locks and keys up to $1,000 per event
      • Personal property cover for up to $300 per event

      Mercedes-Benz Prestige and Classic Motor Vehicle Insurance is arranged by MBFS as an agent of the underwriter QBE Insurance (Australia) Limited ABN 78 003 191 035 AFSL 239545 and not as your agent. Please consider the Product Disclosure Statment and Policy Wording booklet before making a decision on our policies. Any advice here does not take into account your objectives, financial situation or needs. Terms, limits, conditions and exclusions apply.

    • Mercedes-Benz Premier Motor Insurance

      The best Insurance available and made to the highest standard.

      Mercedes-Benz Premier Motor Insurance

      The best Insurance available and made to the highest standard.

      Mercedes-Benz Premier Motor Insurance underwritten by Allianz means you don’t have to compromise on the safety that your vehicle stands for. Mercedes-Benz Premier Motor Insurance includes the following key policy benefits so you can feel confident that your vehicle will be returned to its former condition:
      • Mercedes-Benz genuine part guarantee
      • Choice of repairer (including authorised Mercedes-Benz repairers)
      • Replacement vehicle following a total loss for 36 months
      • Lock re-keying/recoding for up to $1,000 per event
      • Personal property cover for up to $1,000 per event
      • Cover for child seats or baby capsules up to $500 per event
      • Staying mobile following a not a fault accident for up to $100 per day

      Mercedes-Benz Premier Motor Insurance is issued by Allianz Australia Insurance Limited AFS Licence No. 234708 ABN 15 000 122 850 (Allianz). In arranging this insurance Mercedes-Benz Financial Services Australia Pty Ltd ABN 73 074 134 517 and the authorised Retailers act as agents of Allianz and not as your agent. Neither MBFSAu nor any of its related companies have any liability in respect of this policy.

    • Agility Insurance by Mercedes-Benz

      More financial security and peace of mind. From the very beginning.

      Agility Insurance by Mercedes-Benz

      More financial security and peace of mind. From the very beginning.

      With the world getting busier every day why not let Mercedes-Benz Agility Insurance take the hassle away with our ‘set and forget’ pay-by-the-month premium over three years at no additional charge? Mercedes-Benz Agility Insurance has no premium change over the multi-year policy and ensures you meet the requirements of your Agility return policy.

      Agility Insurance by Mercedes-Benz is arranged by MBFS as an agent of the underwriter QBE Insurance (Australia) Limited ABN 78 003 191 035 AFSL 239545 and not as your agent. Please consider the Product Disclosure Statment and Policy Wording booklet before making a decision on our policies. Any advice here does not take into account your objectives, financial situation or needs. Terms, limits, conditions and exclusions apply.

    • Tyre and Rim Insurance by Mercedes-Benz

      Best traction and cover with Mercedes-Benz Tyre and Rim Insurance.

      Tyre and Rim Insurance by Mercedes-Benz

      Best traction and cover with Mercedes-Benz Tyre and Rim Insurance.

      Tyre and rim cover is an optional add-on to an existing Mercedes-Benz Insurance policy which protects you against accidental damage. If you have financed your vehicle from us, tyre and rim protection means that additional costs could be avoided when you return the vehicle.

      This offer is available only in conjunction with one of our Mercedes-Benz motor vehicle insurance solutions. Offer is available to approved customers who satisfy the eligibility criteria of the underwriter, being QBE Insurance (Australia) Limited ABN 78 003 191 035 AFSL 239545 or Allianz Australia Insurance Limited AFS Licence No. 234708 ABN 15 000 122 850 (Allianz). Please consider the Product Disclosure Statment and Policy Wording booklet before making a decision on our policies. Any advice here does not take into account your objectives, financial situation or needs. Terms, limits, conditions and exclusions apply.

    Videos


    Insights into Mercedes-Benz Insurance.

    Videos


    Insights into Mercedes-Benz Insurance.

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      Insurance FAQ


      Vehicle insurance facts.

      The most important answers to your questions.

      The most important answers to your questions.

      What is important when taking out insurance, the amount you pay depending on the damage, and why an insurance package means you can travel worry-free - find out the answers to these questions in our FAQs

      Insurance FAQ


      Vehicle insurance facts.

      The most important answers to your questions.

      The most important answers to your questions.

      What is important when taking out insurance, the amount you pay depending on the damage, and why an insurance package means you can travel worry-free - find out the answers to these questions in our FAQs

        • What do I do if I have a car accident?

          What do I do if I have a car accident?

          Check the accident scene is safe. If anyone is injured or there is significant property damage, call the police immediately (and an ambulance if necessary). Ensure you collect the name, address, phone number, registration number and insurer of any third party(s) and the contact details of any witnesses. Have this information at hand when you contact our Claims department to lodge your claim. Call us on 1300 730 200.

        • What do I do if my car is stolen?

          What do I do if my car is stolen?

          Call the police immediately, then contact our Claims department on 1300 730 200.

        • What’s the difference between Agreed and Market Value?

          What’s the difference between Agreed and Market Value?

          Agreed Value means that in the event of a write-off, we pay you the amount shown on your policy. For Market Value policies, we’ll assess your car and local market indicators to determine its true value at the time of the claim. Your choice of Agreed or Market Value is reflected in your premium.

        • If I get a speeding fine after I pay for my insurance, do I have to tell you?

          If I get a speeding fine after I pay for my insurance, do I have to tell you?

          Yes, but not until renewal. At this time under your duty of disclosure you should advise us of all changes to your car and your driving history.

        • There’s a learner driver in our family – should we add them to the policy?

          There’s a learner driver in our family – should we add them to the policy?

          Yes, you should contact us office to add them to your policy. Please call us on 1300 730 200.

        • If my car is a total loss will you replace it with a new one?

          If my car is a total loss will you replace it with a new one?

          Yes, we may offer to replace your vehicle if its deemed a total loss. Whether your vehicle is eligible for replacement at the time of loss will be dependent on the level of cover you have chosen. We also take into consideration the age of your vehicle from when it is first registered, whether you are the original owner or bought your vehicle as a demonstrator. The replacement benefit of the policy is dependent on approval from your financier if applicable.

        • How can I obtain a copy of my Insurance Policy?

          How can I obtain a copy of my Insurance Policy?

          Please call us on 1300 730 200. We can organise to send you a copy of your Insurance Policy to your registered postal address or via email.

        • Will you use Genuine Mercedes-Benz parts on my vehicle?

          Will you use Genuine Mercedes-Benz parts on my vehicle?

          Yes, if your vehicle is damaged in an accident we will repair, replace any damaged part where required and incident related
          with a genuine part for your vehicle. We provide this benefit where the part is locally available at the time of repair and is subject to terms and conditions.

        Mercedes-Benz Quick Links


        Mercedes-Benz extenstive retail network can offer finance for all vehicle models and Mercedes-Benz dedicated Autobody repairers

        Mercedes-Benz Quick Links


        Mercedes-Benz extenstive retail network can offer finance for all vehicle models and Mercedes-Benz dedicated Autobody repairers

          Locate a Mercedes-Benz Autobody Repairer

          Locate a Mercedes-Benz Autobody Reparier

          Authorised Mercedes-Benz Autobody Repairers exist for one purpose - to bring your Mercedes-benz back to pre-accident condition.

          Locate a Retailer

          Locate a Retailer

          We pride ourselves on excellent customer service. If there is anything we can do to help you, our dedicated support team will happily help you with your query.

          Affordability Calculator

          Affordability Calculator

          Mercedes-Benz Financial offers our customers Agility finance product that traditional banks can't - browse vehicles by budget here.