Mercedes me Online Appointment Booking.
Service your Mercedes-Benz at an authorised Mercedes-Benz Service Centre accessing state-of-the-art facilities, tools and diagnostic equipment. Factory-trained technicians will assist in maintaining your vehicle’s optimal condition, giving you confidence your vehicle is in the right hands.
Mercedes-Benz vehicles have some of the longest service intervals in the Australian luxury car market. This means more driving for less frequent visits to the workshop compared to other luxury marques. Service intervals depend on vehicle type. You can find out how often your vehicle is due for service by visiting the Service Intervals page.
Every service is followed up by a survey to give you the opportunity to provide feedback to the retailer. This survey score contributes to the overall Customer Satisfaction Index rating for Mercedes-Benz.
Genuine Parts and Genuine Oil are only available at authorised Mercedes-Benz Service Centres. Always request Genuine Parts to ensure your vehicle is maintained correctly.
To find your nearest authorised Mercedes-Benz Service Centre, please use the Retailer Locator.
Mercedes-Benz service intervals have been set to ensure you get the best performance from your vehicle over its life.
- All models including Mercedes-AMG 43 variants: 25,000km / 1 year (whichever occurs first)
- All Mercedes-AMG 45 and 63 variants: 20,000km / 1 year (whichever occurs first)
- All G-Wagon (non-AMG), Mercedes-AMG 65 and 600 (V12) variants: 15,000km / 1 year (whichever occurs first)
- All G Professionals: 10,000km / 1 year (whichever occurs first)
Below you will find an example of the items covered during a standard A Service and standard B Service. For this example only, the service sheets relate to a Mercedes-Benz C-Class (W204) and the items covered may vary between models.