Genuine Parts

Mercedes-Benz Genuine Parts are subject to the same exacting standards as the vehicles that leave our factory. The experience from over a century of vehicle and parts manufacture is channelled into maintaining all of the outstanding qualities of your vehicle, from its quality and proven standards of safety to its dependability - even thousands of kilometres down the line.

 

Non-genuine parts can greatly compromise quality and affect the performance and safety of your Mercedes-Benz vehicle. Put simply, if a non-genuine part is fitted to your vehicle and directly, indirectly, or consequently damages your vehicle, this damage may not be covered by the manufacturer’s warranty.

 

The exceptional durability offered by our genuine parts together with a 2 year warranty makes them cost effective. With our sophisticated logistics centre carrying in excess of 103,500 lines, we provide rapid access to any part throughout our dealer network. Protect your vehicle and ensure that your Mercedes-Benz remains true right down to the finest detail.

 

To support trade customers, Mercedes-Benz WebParts allows independent workshops and fleet operators to order Genuine Parts, Genuine Remanufactured Parts and Genuine Accessories easily via the internet from a Mercedes-Benz Australia/Pacific authorised dealership of choice.

 

Protect your investment with Genuine Parts and continue to receive the performance, style, comfort and safety that you expect from your vehicle.

 

Always insist on Mercedes-Benz Genuine Parts.

Service & Maintenance Parts

Service & Maintenance Parts

Service & Maintenance Parts

Mercedes-Benz Genuine Parts are essential to maintaining optimal operating condition of your vehicle. From filters to spark plugs and drive belts, service and maintenance parts represent the parts used in standard scheduled services.

Our oil, air and fuel filters are designed to provide enhanced engine performance by ensuring the entire system runs as cleanly and efficiently as possible. Replacing dirty filters is critical, as clean filters more effectively trap contaminants that may adversely affect your vehicle’s ability to perform.

Our interior combination filters protect passengers from harmful substances in the air, such as pollen and pollutants, whilst our air filters ensure induction noise is reduced in keeping with your vehicle’s design.

Whatever the part, you can be assured that it is of the highest quality and designed to keep your Mercedes-Benz performance and comfort at the standard you expect.

Always insist on Mercedes-Benz Genuine Parts.

Genuine Remanufactured Parts

Genuine Remanufactured Parts

There's only one difference.

Same badge, same quality, same 2 year warranty, but one is an economical alternative.

There's only one difference.

Same badge, same quality, same 2 year warranty, but one is an economical alternative.

Remanufactured Parts

There's only one difference.

Same badge, same quality, same 2 year warranty, but one is an economical alternative.

There's only one difference.

Same badge, same quality, same 2 year warranty, but one is an economical alternative.

Why wouldn't you choose Mercedes-Benz Genuine Remanufactured Parts? They are remanufactured under the same stringent quality standards as new parts, but provide a cost saving compared to new Genuine Parts. The alternative is clear.

They also conform to the highest possible standards, where the used part is stripped down to its components before being entirely remanufactured, fully inspected and tested. During this process, worn or compromised elements are replaced with our Genuine Parts before being reassembled.

Before being accepted as Mercedes-Benz Remanufactured Genuine Parts, all parts are subject to the same rigorous quality and performance testing we apply to new parts. Our remanufactured parts are never simply reconditioned, repaired or recycled - they are fully remanufactured.

Theft Relevant Parts and Vehicle Keys

Protecting you and your Mercedes-Benz

Theft Relevant Parts and Vehicle Keys

Protecting you and your Mercedes-Benz

Replacement Keys

Mercedes-Benz keys play a major role in protecting against theft thanks to advances in mechanical and electronic security.

Despite the complex technology inside our keys, we have ensured that ordering a key is fast so you can get back behind the wheel as soon as possible. In most instances, our key ordering process enables to order a replacement key for next day delivery. This applies to dealerships Australia-wide.

If you wish to order an additional or replacement key, please contact your local authorised dealership. 

  • Lost your key?

    In the unfortunate event of losing your keys, especially if you suspect they have been stolen, it is important to contact your nearest authorised Mercedes-Benz dealership as soon as possible to arrange to have the missing key(s) disabled and prevent the possibility of vehicle theft using the missing key(s). 

  • What are Relevant Theft Parts?

    Theft Relevant Parts include items such as keys, locks and various control units that communicate with keys that allow the vehicle to be unlocked and mobilised. By definition Theft Relevant Parts are all items that could potentially be used to steal a vehicle or give a stolen vehicle an unsuspicious identity.

    The key to your security.
    At Mercedes-Benz, we engineer our vehicles to adhere to the most uncompromising security standards — so why would we settle for less when it comes to protecting our drivers? Actually, we don’t.

    Our scrutiny is your peace of mind.
    Only the owner, or someone authorised by the owner can order a Theft Relevant Part from us. In order to do so, your dealership will require proof of identity and vehicle ownership with original documents, including the following:

    Evidence to verify the registered owner:

    • Original and current Registration document showing the registered owner’s name, correct VIN and owner’s address.

    • Original and current photographic ID of the registered owner (i.e. driver’s licence or passport) which matches the owner’s name and address on the registration document.

    Evidence to verify the authorised representative:

    • Original signed letter of authorisation from the registered owner. A letter of authorisation must list at least, (last name, first name, address, date, purpose, VIN and signature of the registered owner; last name and first name of the authorised representative, including contact details of both parties). This authorisation must authorise the representative to order and receive the replacement or additional key for a particular VIN. The date of this document must be consistent with the period during which the order is placed.

    • Original and current vehicle registration document.

    • Original and current photographic ID (i.e. driver’s licence or passport) of the authorised representative stated in the letter of authorisation showing the correct name and address.

    • A copy of the vehicle owner’s current photo identification i.e. driver’s licence / passport.

    When the order is placed by an authorised representative of the owner who has the vehicle registered under a company name or lease company, the following must be presented:

    • Original signed letter from the fleet / company car representative responsible for the vehicle on company letterhead. A letter of authorisation must list at least, (last name, first name, address, date, purpose, VIN and signature of the registered owner; last name and first name of the authorised representative, including contact details of both parties). (This document must authorise the representative to order and receive the replacement / additional key for a particular VIN; the date of this document must be consistent with the period during which the order is placed.)

    • Original and current photographic ID (i.e. driver’s licence or passport) of the authorised representative stated in the letter of authorisation showing the correct name and address

    • A copy of the fleet / company car representative current photo identification, i.e. driver’s licence / passport.

  • Why is it necessary?

    While the information requirements to order these various parts can seem excessive, it’s important to remember our stringent identification checks serve to protect you and your vehicle. Would you hand your keys over to a thief? Neither would we.

Material Safety Data Sheets

Material Safety Data Sheets

Material Safety

Clear Benefits of Mercedes-Benz Genuine Parts

For optimal driving.

Clear Benefits of Mercedes-Benz Genuine Parts

For optimal driving.

Benefits of Genuine Parts

Mercedes-Benz Genuine Parts are subject to the same high manufacturing standards that each vehicle goes through in the factory. Installing genuine parts in a Mercedes-Benz vehicle will ensure optimum performance, functionality and safety. You can rest assured that with each genuine part you purchase, you are receiving all of the added benefits of its function when compared to non-genuine parts.

When you purchase and install Mercedes-Benz Genuine Parts, you are securing the best quality, security, availability, service and cost-effectiveness for you and your vehicle. The dimensional accuracy of our genuine parts ensures fast installation, flawless interaction with other vehicle components and reduced need for reworking.

    • Brake Pads
    • Oil Filters
    • Air Filters
    • Starter Batteries
    • Engine Oil
    • Body Panels
    • SummerFit and WinterFit
    • Window Cleaner Intensive

    Our quality standards at Mercedes-Benz set us apart from other parts manufacturers. This is demonstrated by 2000 inventions every year, some of which go on to be patented. These patents enable us to provide our customers with exclusive parts, including especially innovative technology which is only available in our patented Mercedes-Benz Genuine Parts.

      • Brake Discs (Patented)
      • Cabin Air Filters (Patented)
      • Windshields (Patented)
      • Windscreen Wipers (Patented)
      • Headlamps and Tail Lamps (Patented)

      Mercedes-Benz Original Tyres 

      Mercedes-Benz Original Tyres 

      Mercedes Tyres

      Why Mercedes-Benz tyres?

      Genuine Lubricants

      Flat Tyre Recovery

      FAQs

      FAQ

      Genuine Lubricants & Fluids

      Genuine Lubricants & Fluids

      Product Range

      Product Range

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      Product Range

      Product Range

      With advanced technology in every Mercedes-Benz vehicle, we offer a comprehensive range of Genuine Lubricants & Fluids. To ensure the performance, reliability and safety of your vehicle, always use Mercedes-Benz Genuine Lubricants & Fluids.

      • AdBlue Diesel Exhaust Fluid
      • Air Conditioning Refrigerant
      • Brake Fluid
      • Coolant
      • Diesel Cold Flow Improver
      • Engine Oil
      • Fuel System Cleaners
      • Gear Oil
      • Hydraulic Fluid
      • Power Steering Fluid
      • Transmission Fluid
      • Windscreen Washer Fluid
        • Benefits of Genuine Engine Oil
        • Genuine Engine Oil Range
        • Classic Edition Engine Oil
        • Genuine AMG Engine Oil
        • Daimler AG Products
        • Brake Fluid
        • Coolant / Antifreeze
        • AdBlue® Diesel Exhaust Fluid

        Lead Replacement Petrol

        The phase out of lead replacement petrol

        Lead Replacement Petrol

        The phase out of lead replacement petrol

        The numbers of vehicles that require LRP has diminished to the point that it is no longer viable for fuel suppliers to produce, store and distribute the fuel, and for service stations to retail it. As of January 1 2005, the phase out of lead replacement petrol (LRP) commenced which has lead to many questions regarding the suitability of older (pre 1986) vehicles to be operated on unleaded fuels.

        What this means for owners of older Mercedes-Benz passenger vehicles.
        The phase out of LRP will affect motorists whose cars are built prior to 1986 and were formally operated on leaded fuel. Many Mercedes-Benz passenger vehicles manufactured before 1986 are suitable for operation solely on unleaded fuels.

        Is my Mercedes-Benz affected?
        Refer to the table below for a list of Mercedes-Benz passenger cars that are suitable for operation using unleaded fuel. The table refers only to Australian specification vehicles, imported through Mercedes-Benz Australia.

        What should I do if my Mercedes-Benz is not compatible with unleaded fuel?
        Most service stations that have phased out LRP will offer an AVSR (additive against valve seat recession) product in the service station shop. The AVSR additive will typically be packaged in small dispensers and can be injected or poured into the fuel tank.