Warranty.

Peace of mind for five years.*

* Subject to terms, conditions and exclusions.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

The benefits of this warranty are in addition to any other rights and remedies you have under a law in relation to the Vehicle. In circumstances where your rights under the Australian Consumer Law are greater than your rights under this warranty, we will always honour your rights under the Australian Consumer Law.

Your New Vehicle Warranty.

Your new Mercedes-Benz van or ute is subject to a manufacturer's warranty period  as set out below. We importantly note that the below is intended as a high level summary only and all Mercedes-Benz vans and ute warranties are subject to terms and conditions as stated in the Warranty Statement provided with your vehicle.

  1. What does the Warranty cover?

  2. What doesn't the Warranty cover?

  3. What is the Warranty Period?

  4. When the warranty ceases to apply

  5. How do I get assistance to correct a manufacturing defect?

  6. What costs are not covered?

  7. Other terms and conditions

Your Pre-Owned Vehicle Warranty.

A pre-owned Mercedes-Benz Van will go the distance you can rest assured that each Mercedes-Benz pre-owned certified Vehicle purchased from an authorised retailer has been comprehensively checked. Plus, all qualifying vehicles have a Mercedes-Benz Certified Factory Warranty.

When you purchase a Mercedes-Benz Certified Vehicle, you receive a minimum one year or the option of a two year, 250,000 kilometre, nationwide factory backed warranty.1 Note that the V-Class has an unlimited kilometre warranty.

The Mercedes-Benz Certified Warranty offers coverage against failure of most mechanical components, as well as roadside assistance for a range of breakdowns and situations almost anywhere in Australia. To give complete peace of mind, this warranty offers cover, support and benefits that only Mercedes-Benz can provide.

  1. What does the Mercedes-Benz Certified Warranty cover?

  2. What doesn't the Mercedes-Benz Certified Warranty cover?

  3. When the warranty ceases to apply

  4. How do I get assistance to correct a manufacturing defect?

  5. What costs are not covered?

  6. Other terms and conditions

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