Choose from our varied finance options.
Mercedes-Benz offers a range of financing and leasing options that can be tailored to your personal or business needs.
Mercedes-Benz offers a range of financing and leasing options that can be tailored to your personal or business needs.
Step 1: Choose your vehicle
Step 2: Select your finance option using the finance calculator
Step 3: Reserve your vehicle online
Step 4: Upload your documents
Step 5: Approve and sign your finance contract digitally
Personal & Asset Loans: Optional
Agility: Optional
Asset Hire-Purchase: Optional
Finance Lease: Optional
Structure your deposit and residual amount to reduce monthly payments.
Personal & Asset Loans: 1 to 7 years
Agility: 1 to 5 years
Asset Hire-Purchase: 1 to 7 years
Finance Lease: 1 to 7 years
Personal & Asset Loans: Refinance or pay out any final payment amount
Agility: Trade in your vehicle and upgrade to a new one, retain your vehicle by refinancing or paying out the remaining Guaranteed Future Value, or return your vehicle subject to meeting Fair Wear & Tear Conditions
Asset Hire-Purchase: Pay out any final payment amount and ownership of the vehicle is transferred to you
Finance Lease: Purchase the vehicle for the final payment amount, or simply return the vehicle subject to meeting Fair Wear & Tear Conditions
Our team is committed to providing the highest standard of service and are here to help with any questions or concerns you may have.
For new enquiries, contact your nearest Mercedes-Benz Retailer and ask about our range of personalised financing options. Or you can request a call back from one of our dedicated Customer Service team members by filling out the form.
For current customers, log in to the Mercedes-Benz Finance app to access important information and documents. Or you can contact our Customer Service team by calling 1300 730 200 between 8.30am-5.00pm (AEST) Monday to Friday.
Our team is here to help with any questions you may have. Speak to one of our dedicated representatives to learn more about our finance options by requesting a callback or by visiting your nearest Mercedes-Benz Retailer.
You can escalate your complaint to Internal Dispute Resolution (IDR). During our IDR process, we will investigate your complaint and gather further information (if necessary). Once our investigation is complete, we will provide you with a final response. Please be mindful that we investigate complaints relating to Mercedes-Benz Financial Services only.
We aim to provide a final response to all complaints within 21 calendar days of receiving the complaint. If we are unable to respond within that timeframe, we will let you know and provide you with an update.
For finance matters, our Dispute Resolution team can be contacted by:
• Email: complaints@mercedes-benz.com
• Mail: Dispute Resolution Specialist, Mercedes-Benz Financial Services, Private Bag 12, Mount Waverley VIC 3149
For escalations specific to the motor vehicle itself (eg. vehicle defect/damage), as opposed to finance, please contact the appropriate team at cs.aus@cac.mercedes-benz.com
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