Maintenance Services

Services A and B.

Maintenance is available from Mercedes-Benz Service in two different packages: Service A and Service B. These are performed alternately at regular intervals. You don’t even need to think about these services yourself: the standard service interval indicator in your Mercedes-Benz automatically reminds you of the upcoming appointment.

Information and maintenance work

Service Intervals

Mercedes-Benz Servicing Intervals.

Most Mercedes-Benz passenger vehicles have 1 year/25,000km service intervals. Some Mercedes-Benz AMG vehicles have a 1 year/20,000km interval. This may vary, please refer to your Mercedes-Benz Account or Mercedes-Benz App for your vehicle's specific interval.

Service Select

Choose service that’s fit for your Mercedes-Benz.

Every Mercedes-Benz benefits from being serviced by our trained technicians, especially vehicles five years old and older. With Mercedes-Benz Service Select, you can take advantage of the skills and expertise of a Mercedes-Benz technician and enjoy exceptional value.

If you register your eligible vehicle now for Mercedes-Benz Service Select free of charge, you can lock in your service price through the end of 2026 – no matter when you bring your vehicle in. Plus, you’ll receive a minimum 20% labour discount on certain maintenance work.
Choose service that’s fit for your Mercedes-Benz.

Mercedes-Benz Service Plan.

Choose a Mercedes-Benz Service Plan (3, 4 or 5-year option) and enjoy ongoing peace of mind, knowing that your standard scheduled servicing costs are fixed for the term of your plan.

 

Service Inclusions:

  • Safety Checks, Service and Maintenance Work
  • All work stipulated in the relevant Mercedes-Benz Digital Service Booklet (DSB)

 

Included operations carried out at predetermined intervals:

  • Replace brake fluid
  • Replace air filter
  • Replace fuel filter
  • Replace spark plugs (where applicable)
  • Replace coolant
  • Automatic transmission: oil and filter change
  • Replace dust/cabin filter 

 

Note: Service Plan must be purchased before your vehicle’s first service.

A man inspects a Mercedes Benz.

“Service Plan” is available on eligible vehicles and provides scheduled servicing for up to 3, 4 or 5 years (as selected by the Customer) from the first registration date of the vehicle or the relevant mileage based service interval applicable to your model, whichever occurs first. Customer must purchase pre-paid servicing plan of 3, 4 or 5 years prior to the vehicle’s first service to be eligible. Service Plan pricing and savings vary between vehicles and may be subject to change. Terms, conditions and exclusions apply. For further information (including vehicle eligibility) contact your Authorised Mercedes-Benz Retailer.

Please refer to the terms and conditions for full details including inclusions, exclusions and duration of coverage. Package includes parts and associated fitment costs for items listed above and can be redeemed at participating Authorised Mercedes-Benz Vans EQV Service and Parts Centres at a date/dates to be arranged by the Customer. MBAuP will pay the Authorised Mercedes-Benz Vans EQV Service and Parts Centre for redemption of Package Inclusions on behalf of the Customer. Should any additional work be required above and beyond the Package Inclusions, the Authorised Mercedes-Benz Vans EQV Service and Parts Centre shall request the Customer’s authorisation before any additional work is carried out.

 

Please refer to general Service Plan terms and conditions and/or eMaintenance+ terms and conditions for further details.

Mercedes-Benz Premium Express Service

Get it all done in 90 minutes or less.

While you relax with a coffee in the customer lounge, dedicated Premium Express Service technicians can process a complete service for your Mercedes-Benz vehicle in as little as 60 minutes for an A service, and in as little as 90 minutes for a B service (including wash). This is made possible by dedicated service bays, process efficiencies and attention to detail that is exercised with each vehicle that comes in for a Premium Express Service.


Benefits of Premium Express Service:

  • Two dedicated Premium Express Service technicians who conduct a thorough inspection of your vehicle
  • Access to customer lounge facilities during the service (Wifi access and refreshments)
  • Flexible booking times and availability
  • No need to wait for a loan vehicle
A Mercedes-Benz technician performs a replacement on a Mercedes-Benz.

TETS

TST

Owner's Manual

Mercedes-Benz Owner's Manuals.

All of our current model owner's manuals are available online.

Workshop services

Further workshop services.

Mercedes-Benz Service Partners naturally offer you further workshop services - in addition to maintenance. Get an overview of our services now.