As part of the Service A and Service B inspections, our experts will check your Mercedes-Benz thoroughly, change the oil and replace components in accordance with Mercedes-Benz manufacturer guidelines. While various checks are carried out as part of Service A, Service B also includes checks on all vehicle components that relate to your vehicle’s safety and ease of use. This assists you to continue enjoying driving your Mercedes-Benz safely and problem-free.

This question is quickly answered: Yes, Mercedes-Benz electric vehicles must also be regularly and professionally checked for reliability and safety for good reasons.

Mercedes-Benz Service Partners know exactly what special features apply to your Mercedes-Benz with an electric motor. They inspect specific components in a targeted manner, such as the high-voltage battery. There are also other routine checks – e.g. brakes, steering and lights. You can find a detailed overview under service packages.

For precision and durability. When carrying out maintenance or repairs, we always recommend replacement with Mercedes-Benz Genuine Parts - and the use of Mercedes-Benz StarParts for older model series. In both cases, your vehicle benefits from technical excellence that incorporates the entire expertise of Mercedes-Benz.

Your benefits at a glance:

• Premium quality and long service life
• Proven safety and reliability
• Developed specifically for the respective vehicle
• Testing according to Mercedes-Benz standards
• Worldwide availability of the entire product range
• The right generation of parts for every vehicle age

Choose a Mercedes-Benz Service Plan (3, 4 or 5-year option) and enjoy ongoing peace of mind, knowing that your standard scheduled servicing costs are fixed for the term of your plan.

Service Inclusions:

• Safety Checks, Service and Maintenance Work
• All work stipulated in the relevant Mercedes-Benz Digital Service Booklet (DSB)

Included operations carried out at predetermined intervals:

• Replace brake fluid
• Replace air filter
• Replace fuel filter
• Replace spark plugs (where applicable)
• Replace coolant
• Automatic transmission: oil and filter change
• Replace dust/cabin filter 

Note: Service Plan must be purchased before your vehicle’s first service.

“Service Plan” is available on eligible vehicles and provides scheduled servicing for up to 3, 4 or 5 years (as selected by the Customer) from the first registration date of the vehicle or the relevant mileage based service interval applicable to your model, whichever occurs first. Customer must purchase pre-paid servicing plan of 3, 4 or 5 years prior to the vehicle’s first service to be eligible. Service Plan pricing and savings vary between vehicles and may be subject to change. Terms, conditions and exclusions apply. For further information (including vehicle eligibility) contact your Authorised Mercedes-Benz Retailer.

A BestBasic Plan can help you control vehicle or fleet operating costs by offering a range of maintenance and repair options with preset, transparent and competitive pricing.

Your plan can be purchased at the same time you purchase your vehicle, or at any time before the first service - and covers the first 3 or 5 (depending on which plan you choose) scheduled services in accordance with the relevant maintenance booklet regardless of your vehicle’s warranty period. Any unused service can be transferred with the vehicle when ownership changes.

‘BestBasic Plus’ will give you the ability to extend your battery warranty as part of an eligible Service Plan, extending the battery warranty to 8 years/300,000km from the standard 8 years/160,000km.

Benefits:

• Cost certainty: One set price for the applicable parts and associated labour, purchased up front.
• Available at any Authorised Mercedes-Benz Vans EQV Service and Parts Centre refer to www.mercedes-benz.com.au for further details.
• Transparency: Budget your cost of ownership by knowing the costs upfront.
• Convenience: Save time at your standard scheduled service visits.
• Safety & original quality: Maintain your EQV vehicle at an Authorised Mercedes-Benz EQV
• Service and Parts Centre, using Mercedes-Benz Genuine Parts.
• Package can be finance bundled with the EQV vehicle as at the time of vehicle purchase.

Please refer to the terms and conditions for full details including inclusions, exclusions and duration of coverage. Package includes parts and associated fitment costs for items listed above and can be redeemed at participating Authorised Mercedes-Benz Vans EQV Service and Parts Centres at a date/dates to be arranged by the Customer. MBAuP will pay the Authorised Mercedes-Benz Vans EQV Service and Parts Centre for redemption of Package Inclusions on behalf of the Customer. Should any additional work be required above and beyond the Package Inclusions, the Authorised Mercedes-Benz Vans EQV Service and Parts Centre shall request the Customer’s authorisation before any additional work is carried out.

Please refer to general Service Plan terms and conditions and/or eMaintenance+ terms and conditions for further details.