Finance FAQs
Frequently asked questions.
Find out more about insuring your Mercedes-Benz.
Finance FAQs
Find out more about insuring your Mercedes-Benz.
Check the accident scene is safe. If anyone is injured or there is significant property damage, call the police immediately (and an ambulance if necessary). Ensure you collect the name, address, phone number, registration number and insurer of any third party(s) and the contact details of any witnesses. Have this information at hand when you lodge your claim with QBE/Allianz. Call 1300 730 200 and follow the prompts to take you through to QBE/Allianz to lodge your claim.
Agreed Value means that in the event your vehicle is declared a total loss, you are paid the amount shown on your policy. For Market Value policies, QBE/Allianz will assess your vehicle and local market indicators to determine its value at the time of the claim. Your choice of Agreed or Market Value is reflected in your premium.