Delivery Delays

Mercedes-Benz Delivery Delays.

Our brand, like the automotive industry at large, has been, and continues to be, affected by a worldwide shortage of vehicle components containing semiconductors. Semiconductors are an essential part of the microchips used within electronic devices, and are needed for certain functions of Mercedes-Benz vehicles.

Microchips are embedded within the electronic control units of our vehicles to regulate, among other things, driving dynamics, comfort and assistance features. The ongoing COVID-19 pandemic has created an erratic and unforeseen surge in global demand for products containing semiconductors, especially in consumer electronics such as mobile phones, tablets, computers and video game consoles. As such, the existing semiconductor supply chain is not able to serve the global demand within normal timeframes.

The present situation has led to a supply bottleneck affecting Mercedes-Benz. In addition, we understand that volatile distribution chains have intensified the shortage, and certain chip manufacturers have been unable to produce chips in significant volume due to local lockdowns and other unforeseen occurrences.

Delays

We acknowledge and understand that potential delivery delays are of significance to our customers, and for many, buying a Mercedes-Benz is a special event, one that we strive to make truly exceptional.

We are in close collaboration with our partners and suppliers and doing what we can in the current climate to shorten any waiting times as much as is possible.

There is also the possibility that certain vehicles may be produced with adjustments to their equipment levels in order to maintain their availability. As these changes are order specific and based on production timing, it is recommended that customers speak to their authorised Mercedes-Benz retailer for the most up to date information.

The understanding of our customers around this unprecedented situation is sincerely appreciated.

 

  1. Which Mercedes-Benz models are affected by delivery delays?

  2. How will I know if my vehicle order is affected?

  3. When is the situation expected to improve?

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