The Mercedes-Benz EQC 400 4MATIC will redefine electric mobility. Featuring 300kW of power and 760Nm of torque, the EQC will deliver outstanding performance in every setting. With an extensive 445km* of range delivered by its 80kWh battery, the EQC 400 4MATIC will deliver everyday range, performance and practicality.

The EQC is one of the most exciting electric vehicles to be launched globally, and demand will be particularly high in Australia for this extraordinary vehicle. As a result, Mercedes-Benz Australia would like to offer potential customers the opportunity to reserve their EQC 400 4MATIC through a dedicated ‘Registration to Purchase’ system.

*ADR81/02

Key Terms

Key terms for EQC

Key Terms

  • Customers that complete the ‘Registration to Purchase’ form will be allocated a vehicle in order of registration.
  • There will be a limited number of vehicles allocated for each year. If the number of registrations has exceeded the allocation for 2019, your registration will be moved to the next available year. At the completion of your ‘Registration to Purchase’, an estimated date and unique identifier code will be provided to you.
  • Due to global supply and demand and other factors, Mercedes-Benz Australia reserves the right if necessary to move your ‘Registration to Purchase’ forwards or backwards in time. You will be notified if this occurs.
  • All 2019 build vehicles allocated to the “Registration to Purchase“ program are EQC 400 4MATICs Edition 1 models and will have a fixed specification. No changes are possible.
  • ‘Registration to Purchase’ is limited to one per customer, and is offered at no cost and at no obligation to purchase a vehicle.

Q&A


EQC Reservation Q&A

Q&A


EQC Reservation Q&A

    • How do I register?

      How do I register?

      Register for the EQC Edition One in 4 steps.

      • Step 1: Select the register button, and create your Mercedes-Me account. This account will be your central account for all future Mercedes-Benz related services connected with your EQC. 
      • Step 2: Fill in your details to complete your EQC registration. Note, these details are in addition to your Mercedes-Me account. 
      • Step 3: Complete the short 6 question survey and select Register.
      • Step 4: Once your registration is complete, the system will provide you a provisional ETA and a unique registration number. Please keep this for your records. You are now registered! 
    • What is the registration fee for an EQC?

      What is the registration fee for an EQC?

      No payment is required for your EQC registration, however once your production allocation has been confirmed and at the appropriate time, you’re nearest authorised Mercedes-Benz EQ retailer will contact you to discuss your purchase and to take deposit to formalise your purchase.

    • When can I expect my EQC to arrive?

      When can I expect my EQC to arrive?

      The EQC registration platform calculates your place in the queue and will provide a provisional ETA once your registration is complete.

    • Will I have a chance to customise my EQC?

      Will I have a chance to customise my EQC?

      The first EQC’s built in 2019 will not be customisable and will all feature the exclusive EQC Edition 1 package. Customisable orders will start in the 2020 release.

    • Has pricing been revealed for the EQC?

      Has pricing been revealed for the EQC?

      Pricing will be announced in Q4, 2019.

    • Where can I take delivery of my EQC?

      Where can I take delivery of my EQC?

      You will be contacted by your nearest authorised Mercedes-Benz EQ retailer who will manage the delivery process for you.

    • What payment options are available for the EQC?

      What payment options are available for the EQC?

      From a payment perspective, the EQC can be paid for using the same methods currently used on any other Mercedes-Benz.  

    • Can I trade in my existing vehicle?

      Can I trade in my existing vehicle?

      As you will be finalising the purchase with an authorised Mercedes-Benz EQ retailer, they can manage your trade-in if desired.

    • I have moved to a new suburb or state, how do I update my details?

      I have moved to a new suburb or state, how do I update my details?

      Log-in to your Mercedes-Me account and update your details in the system.

    • I would like to cancel my EQ Registration?

      I would like to cancel my EQ Registration?

      We would be sorry to see you go, but we understand requirements and needs change. If you would like to cancel your reservation, log-in to your registration account and follow the prompts to cancel.