Buy a Mercedes-Benz online


The benefits of the Mercedes-Benz Store.

Buying online journey
  •  Safe and secure online shopping experience
  •  Browse for your new vehicle anytime, anywhere
  •  Access to nationwide stock
  •  Reserve your dream car with a refundable deposit
  •  Flexible payment options
  •  Support from our consultants throughout the process
  •  Select your preferred Retailer to take delivery of your new car


Speak to an expert.

Our team of sales consultants are here to support you along the journey of buying your vehicle online. Whether you are ready to buy, require a quote or are just browsing, our team of friendly experts can help you with any questions you may have.


Speak to an expert.

Our team of sales consultants are here to support you along the journey of buying your vehicle online. Whether you are ready to buy, require a quote or are just browsing, our team of friendly experts can help you with any questions you may have.


Your dream car is a few clicks away.


Your dream car is a few clicks away.

Mercedes-Benz Store video
The videos shows how you can buy your new Mercedes-Benz online
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Buy a Mercedes-Benz online


Mercedes-Benz Genuine Accessories.

Mercedes-Benz Genuine Accessories

To complete the look and feel of your new car, you can now buy Mercedes-Benz Genuine Accessories online. Personalise your new car with exterior, interior and cargo accessories from our online store.


Frequently asked questions.


Frequently asked questions.

    • How can I order a Mercedes-Benz car?

      How can I order a Mercedes-Benz car?

      You can order a car in the way that suits you: via our online store, or at an authorised Agent.

    • Can I test drive a Mercedes-Benz I’m interested in before I commit to purchasing it online?

      Can I test drive a Mercedes-Benz I’m interested in before I commit to purchasing it online?

      Yes, you can test drive a car by visiting one of our authorised Agents. We recommend booking your test drive in advance, either online or by contacting your preferred Agent.

    • If I place an online order, how do I know my order has been received?

      If I place an online order, how do I know my order has been received?

      Once your order is placed and a holding deposit paid, we will send you an automated email confirmation with a reference number. The Mercedes-Benz Business Development Centre will then call you within 3 days to discuss the car displayed in the online order form and any variations to the options, accessories and specifications available for that car. The Business Development Centre will arrange for a contract of sale to be sent to you for digital or paper signing.

    • How long does it take to process my online order?

      How long does it take to process my online order?

      We will endeavour to process your order within 3 working days.

    • Can I change or add accessories to my order once I’ve placed it?

      Can I change or add accessories to my order once I’ve placed it?

      Changes to your order after it is lodged online may be possible, depending on the timing of your request. Please contact the Mercedes-Benz Business Development Centre on 1300 762 718 and selection Option 2 or speak to an authorised Agent as soon as possible to discuss the possibility of changing your order.

    • What happens after I pay my holding fee deposit?

      What happens after I pay my holding fee deposit?

      Once we receive your holding fee deposit, the Mercedes-Benz Business Development Centre will contact you to discuss the details of your order and any relevant variations to the options, accessories of specifications of the car displayed in your order. After this time, your order will be finalised and a Contract of Sale will be generated for you. After you sign and return the contract of sale, your selected delivering Agent will make contact once the vehicle is ready for invoicing. Once you pay in full for your vehicle (or settle the finance contract) your delivering Agent will arrange a convenient time to deliver the vehicle to you.

    • Can I apply my holding fee deposit toward the car purchase price?

      Can I apply my holding fee deposit toward the car purchase price?

      Your holding fee deposit can either be applied toward the total ‘drive away price’ indicated in your Contract of Sale, or we can refund it if you choose to finance the full purchase price.

    • Is there a cooling off period once I have paid my holding fee deposit but not yet signed the Contract of Sale?

      Is there a cooling off period once I have paid my holding fee deposit but not yet signed the Contract of Sale?

      If you have paid a deposit but do not sign and return the Contract of Sale within 14 days of receiving this document, we will refund the holding fee deposit and any car listed on your Contract of Sale will no longer be reserved for you. For more information, please refer to the Deposit Terms and Conditions, your Contract of Sale or contact the Mercedes-Benz Business Development Centre.

      State and/or Territory statutory cooling off periods may also apply to the transaction.

    • Where can I access the terms and conditions of online orders?

      Where can I access the terms and conditions of online orders?

      You can view the terms and conditions on the checkout summary page, before proceeding with the order. Terms and conditions are available as part of the contract of sale, and will also be shared via email upon confirmation. Once you pay your deposit, our Business Development Centre will send you the contract of sale. If you choose not to proceed with the sale, your deposit will be refunded.

    • Can I finance the car purchase?

      Can I finance the car purchase?

      Yes, Mercedes-Benz Financial Services offers a range of finance options, or you can finance your car with the financier of your choice.

    • If I order online, does my delivering Agent need to be the one closest to me?

      If I order online, does my delivering Agent need to be the one closest to me?

      No, you can select any Agent to deliver your car.

    • When will my car be delivered?

      When will my car be delivered?

      Once the order has been processed, the Mercedes-Benz Business Development Centre or your preferred Agent will provide you with an estimated delivery date. This date is indicative only and subject to change for various reasons. Your selected delivery Agent can provide further updates regarding your vehicle delivery date.

    • Can I purchase a Service Plan online?

      Can I purchase a Service Plan online?

      Yes, you can purchase a Service Plan as part of the online purchase process, or after your car is delivered but before its first service, via an Agent.

    • Can I buy accessories online and have an Agent install them? Will there be a cost?

      Can I buy accessories online and have an Agent install them? Will there be a cost?

      Once your online car order is confirmed, a representative from the Mercedes-Benz Business Development Centre will contact you to go through the contract of sale and discuss whether you would like to add accessories, which will be fit (if required) prior to delivery.

      If you have already taken delivery of a new car, you can buy accessories via our online store and either fit them yourself or have your preferred Agent install them. Accessory pricing and fitting costs are standardised across all agents.

    • Can I finance an online car purchase with Mercedes-Benz Financial?

      Can I finance an online car purchase with Mercedes-Benz Financial?

      Yes, you can select Mercedes-Benz Financial as your preferred financier when choosing a car to purchase online. Whilst exploring available vehicles you can select Simplicity Lease or Agility Consumer Loan to explore different repayment options, and choose the finance package for you. 

      You can then begin the finance and credit approval process online. Choose either a Consumer or Asset Loan, or select one of our flexible Agility or Simplicity lease packages, and once your credit application is approved, we will contact you to finalise the process.

    • Can I insure a car purchased online with Mercedes-Benz Insurance?

      Can I insure a car purchased online with Mercedes-Benz Insurance?

      Currently, we cannot facilitate online insurance purchases. Please contact our Customer Service Team on 1300 730 200 or your preferred Agent to discuss purchasing insurance.