Mercedes-Benz Australia has been informed about a recall that will involve vehicles delivered to the Australian market. The recall relates to the brake booster fitted to certain Mercedes-Benz ML-Class, GL-Class (164 platform) and R-Class vehicles (251 platform) model years between 2005 and 2013 (and up to 2016 for privately imported R-Class vehicles). Customers are advised to not drive their vehicles until the recall has been completed.

We sincerely apologise to all affected vehicle owners for any inconvenience this may cause. We are working closely with our factory to begin the rollout as efficiently as possible.

Please be assured Mercedes-Benz Australia will do everything possible to ensure affected vehicles can be inspected as soon as possible. Any necessary rectification work will be carried out free of charge, and if a vehicle is deemed unavailable for an extended period, all efforts will be made to arrange an alternative transport solution.

Owners of all affected vehicles will be directly contacted in writing, at which time we recommend they arrange an appointment with an authorised Mercedes-Benz service centre at their earliest opportunity to have their vehicle(s) assessed. We ask owners to please ensure their contact details are kept up to date with the relevant state-based vehicle registration authority.

Owners with additional questions or concerns are asked to please contact your local/preferred authorised Mercedes-Benz service centre in the first instance, alternatively you can call the Mercedes-Benz Recall Campaign Helpline on 1800 074 939 (Mon-Fri 8:30am - 5pm AEST). Please ensure to have your 17-digit Vehicle Identification Number (VIN) ready to quote.

Mercedes-Benz has always stood for safety and quality, and this promise defines our day-to-day actions. The safety of our customers and other road users is our highest priority.

Affected vehicle models by model year

Affected vehicle models by model year

Get in touch with us.

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Get in touch with your local retailer.

Go to the configurator for the Mercedes-AMG GT.

Customer enquiries - 1800 074 939