Customer Online Services.

Customer Online Services is a web based tool that provides 24 hours, 7 days a week access, to your finance contract, where the following information can be obtained anywhere, at any time: 

  • your Loan or Lease contract details
  • your Transaction Statement (excluding Consumer Loans)
  • your personal Contact information
  • a Direct Debit Authority form, for change of bank account details
  • an Authorisation form, for third party nomination
  • an Enquiry submission form for our Customer Service team*

*To successfully gain access to this service you will need to enter your contract number along with your mobile number and/or date of birth. For company access, you will need to enter your contract number along with your company registration number.

If you need assistance with this, please contact our Customer Service Centre on 1300 730 200 between 8:00am to 8:00pm Monday to Friday (EST) or 10:00am to 4:00pm Saturday (EST) or via email on

Private Customer

Commercial Customer

Financial Services - Calculator

Finance Calculator

Calculate weekly or monthly repayments for your Mercedes-Benz.

Customer Online Services

Customer Online Services

24/7 access to your finance contract details online.