The MBFSAu company strategy is based on four balanced scorecard dimensions: Business Results, Partners & Customers, Internal Processes and People. The strategy is designed to enable MBFSAu to realise its future aspirations and realise its vision to be the first choice provider of financial and mobility services in partnership with our automotive brands.
The foundation of our strategy map is our people; recruiting, developing and supporting our most important asset. To do this we communicate effectively, live our core values and ensure that each of our employees understands what they need to do, how they contribute and are accountable. With the right people we can deliver superior service internally and externally through our solid systems and processes. This enables us to build and expand strong relationships and be a valued partner to our dealers and customers, and as a result we will maximise contribution to Daimler AG.